Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Moss Healthcare Harrogate and Church Avenue Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Moss Healthcare HarrogateHG1 5JP× | Church Avenue Medical GroupHG1 4HG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.3likely range 63.3 to 81.7138 survey answers | 84.8likely range 75.2 to 90.593 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.7%likely range 62.0% to 88.2%, 138 answers | 84.5%likely range 70.8% to 92.5%, 93 answers |
| Access (mean of the two below) | 66.3%likely range 62.7% to 69.6% | 85.4%likely range 82.2% to 88.1%Clearly higher |
| Appointments within two weeks of booking | 70.2%likely range 65.4% to 74.7%, 5,646 appointments | 93.9%likely range 90.8% to 96.0%, 5,272 appointmentsClearly higher |
| Calls answered by the practice | 62.2%likely range 56.9% to 67.2%, 6,953 calls | 76.9%likely range 71.3% to 81.7%, 5,185 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.2%likely range 35.4% to 66.9%, 131 answers | 76.2%likely range 60.8% to 86.8%, 86 answers |
| Reception and admin team | 85.5%likely range 70.4% to 93.6%, 133 answers | 95.1%likely range 83.9% to 98.6%, 91 answers |
| Having a preferred professional | 26.5%likely range 15.0% to 42.6%, 137 answers | 31.7%likely range 19.6% to 46.9%, 91 answers |
| Seeing your preferred professional | 32.6%likely range 11.5% to 64.3%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.7%likely range 75.5% to 96.1%, 132 answers | 92.6%likely range 80.2% to 97.5%, 87 answers |
| Contacting the practice | 72.8%likely range 56.6% to 84.6%, 135 answers | 82.7%likely range 68.5% to 91.3%, 91 answers |
| Wait for an appointment | 66.1%likely range 48.8% to 80.0%, 120 answers | 73.1%likely range 57.4% to 84.5%, 85 answers |
| Being listened to | 85.6%likely range 70.5% to 93.7%, 132 answers | 97.8%likely range 87.6% to 99.6%, 89 answers |
| Care and concern | 83.3%likely range 67.9% to 92.2%, 133 answers | 97.8%likely range 87.6% to 99.6%, 89 answers |
| Confidence and trust | 94.4%likely range 81.4% to 98.5%, 130 answers | 99.3%likely range 90.1% to 100.0%, 89 answers |
| Involvement in decisions | 93.2%likely range 79.3% to 98.0%, 123 answers | 99.2%likely range 89.1% to 99.9%, 82 answers |
| Needs met | 87.2%likely range 72.4% to 94.6%, 132 answers | 93.8%likely range 81.8% to 98.1%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 86.3% to 95.1%, 156 patients | 94.9%likely range 87.7% to 98.0%, 79 patients |
| Children at 18 months | 85.3%likely range 78.4% to 90.3%, 136 patients | 85.9%likely range 76.9% to 91.7%, 85 patients |
| Children at 5 years | 81.3%likely range 74.5% to 86.5%, 160 patients | 91.1%likely range 83.4% to 95.4%, 90 patients |
| Women aged 25 to 49 | 65.1%likely range 63.5% to 66.6%, 3,415 patients | 72.9%likely range 70.7% to 75.0%, 1,651 patients |
| Women aged 50 to 64 | 75.0%likely range 73.1% to 76.9%, 1,947 patients | 75.5%likely range 72.9% to 78.0%, 1,063 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,286August 2026 | 11,297August 2026 |
| Primary care network | Heart of Harrogate PCN | Heart of Harrogate PCN |
| Phone | 01423 560261 | 01423 564168 |
| Friends and Family Test (its own feedback) | 90.3% good or very good176 answers, June 2026 | 100.0% good or very good37 answers, June 2026 |
| Appointments (one month) | 9,760 in August 2026Same day 26.0%; face to face 55.3% | 8,076 in August 2026Same day 63.9%; face to face 57.3% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.7 qualified permanent9.6 including trainees and locums2,637 patients per permanent GP | 6.8 qualified permanent8.5 including trainees and locums1,660 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.