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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Midway Surgery and Parkbury House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureMidway SurgeryAL2 3JX×Parkbury House SurgeryAL1 3HD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.5likely range 74.6 to 85.1128 survey answers78.2likely range 68.1 to 83.9121 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good79.4%likely range 71.1% to 85.8%, 128 answers84.8%likely range 70.5% to 92.9%, 121 answers
Access (mean of the two below)82.9%likely range 78.7% to 86.2%Clearly higher62.5%likely range 58.5% to 66.2%
Appointments within two weeks of booking90.4%likely range 85.1% to 94.0%, 2,617 appointmentsClearly higher78.5%likely range 73.2% to 83.0%, 4,109 appointments
Calls answered by the practice75.2%likely range 68.7% to 80.7%, 4,134 callsClearly higher46.4%likely range 40.4% to 52.4%, 5,485 calls
More survey questions (not part of the grade)
Getting through on the phone48.8%likely range 39.4% to 58.3%, 117 answers45.0%likely range 30.1% to 60.9%, 113 answers
Reception and admin team86.5%likely range 78.8% to 91.7%, 123 answers81.6%likely range 66.4% to 90.9%, 115 answers
Having a preferred professional30.0%likely range 22.3% to 39.0%, 127 answers19.2%likely range 9.8% to 34.1%, 120 answers
Seeing your preferred professional25.0%likely range 13.2% to 42.3%, 37 answersNot shown: fewer than 30 answers
Knowing the next step86.1%likely range 78.3% to 91.4%, 121 answers85.1%likely range 70.3% to 93.2%, 115 answers
Contacting the practice71.7%likely range 62.8% to 79.2%, 127 answers74.4%likely range 59.0% to 85.5%, 121 answers
Wait for an appointment73.6%likely range 64.2% to 81.2%, 114 answers74.8%likely range 57.9% to 86.5%, 102 answers
Being listened to90.8%likely range 83.7% to 95.0%, 118 answers90.9%likely range 77.5% to 96.7%, 115 answers
Care and concern85.0%likely range 77.1% to 90.6%, 121 answers89.1%likely range 75.1% to 95.6%, 115 answers
Confidence and trust97.3%likely range 92.3% to 99.1%, 122 answers98.5%likely range 87.8% to 99.8%, 111 answers
Involvement in decisions89.2%likely range 81.7% to 93.9%, 115 answers98.0%likely range 86.6% to 99.7%, 107 answers
Needs met93.8%likely range 87.7% to 97.0%, 123 answers97.0%likely range 85.5% to 99.4%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.0%likely range 80.9% to 93.9%, 91 patients91.9%likely range 87.6% to 94.8%, 223 patients
Children at 18 months92.5%likely range 85.9% to 96.2%, 107 patients92.7%likely range 88.1% to 95.6%, 191 patients
Children at 5 years92.1%likely range 86.1% to 95.7%, 127 patients90.8%likely range 86.7% to 93.7%, 261 patients
Women aged 25 to 4972.3%likely range 70.2% to 74.2%, 1,921 patients71.5%likely range 70.1% to 72.9%, 3,997 patients
Women aged 50 to 6484.3%likely range 82.2% to 86.1%, 1,327 patients79.7%likely range 77.8% to 81.4%, 1,886 patients
Facts (NHS England, not part of the grade)
Registered patients13,398August 202621,651August 2026
Primary care networkAlban Healthcare PCNAlban Healthcare PCN
Phone01727 83212501727 851589
Friends and Family Test (its own feedback)91.5% good or very good71 answers, June 202695.7% good or very good232 answers, June 2026
Appointments (one month)3,908 in August 2026Same day 49.6%; face to face 64.0%5,187 in August 2026Same day 33.1%; face to face 50.8%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.59England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.5 qualified permanent7.5 including trainees and locums2,068 patients per permanent GP10.0 qualified permanent16.5 including trainees and locums2,170 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences