Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Great Lumley Surgery’s Practice Grade is clearly higher than Middle Chare Medical Group’s: its likely range lies wholly above.
| Measure | Middle Chare Medical GroupDH3 3QD× | Great Lumley SurgeryDH3 4LE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 68.8 to 85.593 survey answers | 91.6likely range 87.7 to 93.9104 survey answersClearly higher |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 79.2%likely range 65.1% to 88.5%, 93 answers | 92.6%likely range 87.4% to 95.7%, 104 answers |
| Access (mean of the two below) | 77.8%likely range 71.7% to 82.2% | 89.1%likely range 84.7% to 91.9%Clearly higher |
| Appointments within two weeks of booking | 87.3%likely range 81.2% to 91.7%, 2,395 appointments | 88.2%likely range 81.8% to 92.5%, 2,154 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 89.9%likely range 84.1% to 93.7%, 3,282 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.7%likely range 22.3% to 49.5%, 92 answers | 87.4%likely range 81.4% to 91.7%, 102 answers |
| Reception and admin team | 91.6%likely range 79.5% to 96.8%, 91 answers | 95.7%likely range 91.4% to 97.9%, 105 answers |
| Having a preferred professional | 23.5%likely range 13.5% to 37.8%, 93 answers | 33.9%likely range 27.0% to 41.5%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 48.2%likely range 34.8% to 61.9%, 33 answers |
| Knowing the next step | 78.3%likely range 63.9% to 88.0%, 90 answers | 92.3%likely range 87.1% to 95.5%, 103 answers |
| Contacting the practice | 75.0%likely range 60.6% to 85.4%, 93 answers | 91.3%likely range 86.0% to 94.7%, 106 answers |
| Wait for an appointment | 61.6%likely range 46.1% to 75.0%, 84 answers | 93.0%likely range 87.8% to 96.1%, 98 answers |
| Being listened to | 91.9%likely range 79.9% to 97.0%, 91 answers | 86.3%likely range 80.1% to 90.7%, 104 answers |
| Care and concern | 91.2%likely range 79.2% to 96.6%, 92 answers | 94.5%likely range 89.8% to 97.1%, 103 answers |
| Confidence and trust | 97.0%likely range 86.9% to 99.4%, 90 answers | 99.4%likely range 96.6% to 99.9%, 103 answers |
| Involvement in decisions | 98.9%likely range 89.5% to 99.9%, 87 answers | 99.4%likely range 96.5% to 99.9%, 100 answers |
| Needs met | 95.1%likely range 84.3% to 98.6%, 91 answers | 97.9%likely range 94.3% to 99.2%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 83.7% to 96.8%, 67 patients | 97.8%likely range 88.4% to 99.6%, 45 patients |
| Children at 18 months | 88.3%likely range 77.8% to 94.2%, 60 patients | 97.7%likely range 88.2% to 99.6%, 44 patients |
| Children at 5 years | 89.2%likely range 80.1% to 94.4%, 74 patients | 97.6%likely range 87.4% to 99.6%, 41 patients |
| Women aged 25 to 49 | 70.3%likely range 67.8% to 72.7%, 1,342 patients | 80.5%likely range 77.5% to 83.2%, 749 patients |
| Women aged 50 to 64 | 73.0%likely range 70.0% to 75.7%, 947 patients | 83.7%likely range 80.4% to 86.5%, 552 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,178August 2026 | 5,287August 2026 |
| Primary care network | Chester le Street PCN | Chester le Street PCN |
| Phone | 0191 5947654 | 0191 3885600 |
| Friends and Family Test (its own feedback) | 93.0% good or very good157 answers, June 2026 | 94.3% good or very good280 answers, June 2026 |
| Appointments (one month) | 4,073 in August 2026Same day 49.7%; face to face 70.6% | 3,488 in August 2026Same day 37.7%; face to face 75.3% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 1.11England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent3.2 including trainees and locums2,895 patients per permanent GP | 3.2 qualified permanent7.5 including trainees and locums1,652 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.