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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Crofton and Sharlston Med Prac’s Practice Grade is clearly higher than Maybush Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureMaybush Medical CentreWF1 5PN×Crofton and Sharlston Med PracWF4 1HJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.4likely range 69.9 to 83.3107 survey answers90.4likely range 85.4 to 92.7117 survey answersClearly higher
Label (against the England average)Patients: cannot be told apart from the England averagePatients: clearly above the England average
Patients who describe the practice as good74.8%likely range 64.2% to 83.1%, 107 answers94.9%likely range 88.0% to 97.9%, 117 answersClearly higher
Access (mean of the two below)83.3%likely range 79.3% to 86.3%79.7%likely range 75.8% to 82.5%
Appointments within two weeks of booking94.2%likely range 89.1% to 97.0%, 2,185 appointments91.7%likely range 86.0% to 95.2%, 2,218 appointments
Calls answered by the practice72.4%likely range 66.3% to 77.7%, 4,872 calls67.6%likely range 62.5% to 72.2%, 7,314 calls
More survey questions (not part of the grade)
Getting through on the phone62.8%likely range 51.5% to 72.9%, 102 answers69.4%likely range 58.8% to 78.3%, 115 answers
Reception and admin team88.1%likely range 79.0% to 93.6%, 104 answers92.8%likely range 85.3% to 96.7%, 117 answers
Having a preferred professional27.7%likely range 18.9% to 38.6%, 105 answers32.9%likely range 23.9% to 43.4%, 118 answers
Seeing your preferred professionalNot shown: fewer than 30 answers50.9%likely range 33.5% to 68.0%, 41 answers
Knowing the next step84.8%likely range 75.1% to 91.2%, 104 answers94.2%likely range 86.9% to 97.6%, 112 answers
Contacting the practice70.4%likely range 59.5% to 79.4%, 106 answers82.9%likely range 73.5% to 89.5%, 117 answers
Wait for an appointment81.1%likely range 70.7% to 88.4%, 100 answers92.5%likely range 84.7% to 96.5%, 114 answers
Being listened to86.7%likely range 77.3% to 92.5%, 105 answers93.5%likely range 86.2% to 97.1%, 117 answers
Care and concern87.8%likely range 78.6% to 93.4%, 104 answers91.1%likely range 83.1% to 95.5%, 117 answers
Confidence and trust95.1%likely range 87.7% to 98.1%, 104 answers98.3%likely range 92.9% to 99.6%, 117 answers
Involvement in decisions93.2%likely range 85.0% to 97.1%, 100 answers93.8%likely range 86.5% to 97.3%, 115 answers
Needs met94.2%likely range 86.6% to 97.6%, 104 answers96.5%likely range 90.2% to 98.8%, 118 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.0%likely range 79.4% to 92.1%, 108 patients92.1%likely range 85.1% to 95.9%, 101 patients
Children at 18 months85.0%likely range 77.1% to 90.6%, 107 patients90.9%likely range 83.1% to 95.3%, 88 patients
Children at 5 years77.4%likely range 68.9% to 84.1%, 115 patients85.1%likely range 77.7% to 90.4%, 121 patients
Women aged 25 to 4959.7%likely range 57.4% to 62.0%, 1,699 patients71.1%likely range 68.9% to 73.3%, 1,637 patients
Women aged 50 to 6470.3%likely range 66.9% to 73.5%, 714 patients77.7%likely range 75.1% to 80.2%, 1,038 patients
Facts (NHS England, not part of the grade)
Registered patients9,718August 202610,958August 2026
Primary care networkTrinity Health Group PCNTrinity Health Group PCN
Phone01924 33445101924 862621
Friends and Family Test (its own feedback)76.5% good or very good149 answers, June 202693.1% good or very good648 answers, June 2026
Appointments (one month)4,477 in August 2026Same day 41.4%; face to face 79.0%6,001 in August 2026Same day 33.7%; face to face 82.3%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent7.5 including trainees and locums2,250 patients per permanent GP7.1 qualified permanent10.3 including trainees and locums1,551 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences