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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Marylebone Health Centre and Cavendish Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureMarylebone Health CentreNW1 5LT×Cavendish Health CentreNW1 5JD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.6likely range 69.5 to 86.4101 survey answers83.8likely range 71.0 to 90.983 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good79.3%likely range 65.1% to 88.8%, 101 answers82.5%likely range 64.3% to 92.5%, 83 answers
Access (mean of the two below)80.1%likely range 74.3% to 84.6%86.7%likely range 82.4% to 89.9%
Appointments within two weeks of booking74.2%likely range 65.0% to 81.7%, 1,564 appointments91.1%likely range 86.5% to 94.3%, 3,162 appointmentsClearly higher
Calls answered by the practice85.8%likely range 78.7% to 90.8%, 2,703 calls82.1%likely range 74.8% to 87.7%, 2,829 calls
More survey questions (not part of the grade)
Getting through on the phone82.1%likely range 67.8% to 90.9%, 97 answers77.0%likely range 57.9% to 89.0%, 80 answers
Reception and admin team92.7%likely range 80.8% to 97.5%, 99 answers90.6%likely range 73.8% to 97.1%, 82 answers
Having a preferred professional41.2%likely range 27.8% to 56.1%, 100 answers28.2%likely range 14.7% to 47.3%, 82 answers
Seeing your preferred professional42.2%likely range 23.1% to 64.0%, 45 answersNot shown: fewer than 30 answers
Knowing the next step89.6%likely range 76.8% to 95.7%, 99 answers72.0%likely range 52.8% to 85.5%, 81 answers
Contacting the practice88.1%likely range 75.3% to 94.7%, 102 answers67.8%likely range 48.7% to 82.4%, 82 answers
Wait for an appointment68.9%likely range 53.3% to 81.1%, 92 answers70.1%likely range 50.2% to 84.6%, 75 answers
Being listened to95.5%likely range 84.6% to 98.8%, 99 answers81.6%likely range 63.0% to 92.1%, 80 answers
Care and concern96.7%likely range 86.4% to 99.3%, 99 answers79.4%likely range 60.6% to 90.7%, 80 answers
Confidence and trust99.5%likely range 90.7% to 100.0%, 98 answers88.1%likely range 70.3% to 95.8%, 79 answers
Involvement in decisions97.8%likely range 87.9% to 99.6%, 98 answers84.0%likely range 64.9% to 93.7%, 75 answers
Needs met94.8%likely range 83.7% to 98.5%, 100 answers81.8%likely range 63.2% to 92.2%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.9%likely range 67.4% to 92.9%, 31 patients87.9%likely range 77.1% to 94.0%, 58 patients
Children at 18 months80.5%likely range 66.0% to 89.8%, 41 patients79.1%likely range 67.9% to 87.1%, 67 patients
Children at 5 years71.8%likely range 56.2% to 83.5%, 39 patients60.0%likely range 47.9% to 71.0%, 65 patients
Women aged 25 to 4936.5%likely range 34.6% to 38.5%, 2,251 patients48.1%likely range 46.1% to 50.1%, 2,435 patients
Women aged 50 to 6463.2%likely range 59.6% to 66.7%, 709 patients63.7%likely range 60.3% to 67.0%, 794 patients
Facts (NHS England, not part of the grade)
Registered patients8,957August 20268,722August 2026
Primary care networkWest End & Marylebone PCNWest End & Marylebone PCN
Phone020 79356328020 74875244
Friends and Family Test (its own feedback)63.2% good or very good19 answers, June 202683.8% good or very good37 answers, June 2026
Appointments (one month)2,755 in August 2026Same day 25.2%; face to face 85.4%3,930 in August 2026Same day 67.8%; face to face 41.6%
Antibiotic items per STAR-PU (one year)0.28England 0.74, April 2025 to March 20260.19England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.1 qualified permanent5.1 including trainees and locums2,204 patients per permanent GP4.4 qualified permanent7.2 including trainees and locums1,982 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences