Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lovemead Group Practice and Trowbridge Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Lovemead Group PracticeBA14 7EH× | Trowbridge Health CentreBA14 8LW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.1likely range 59.6 to 80.7118 survey answers | 87.0likely range 64.4 to 92.2110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.5%likely range 56.7% to 86.7%, 118 answers | 91.3%likely range 59.1% to 98.7%, 110 answers |
| Access (mean of the two below) | 66.3%likely range 61.9% to 70.2% | 76.7%likely range 74.3% to 79.0%Clearly higher |
| Appointments within two weeks of booking | 80.4%likely range 74.4% to 85.3%, 3,107 appointments | 80.6%likely range 77.1% to 83.8%, 8,035 appointments |
| Calls answered by the practice | 52.0%likely range 45.7% to 58.2%, 5,080 calls | 72.7%likely range 69.3% to 75.8%, 15,021 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.3%likely range 26.3% to 62.1%, 102 answers | 50.0%likely range 21.5% to 78.5%, 98 answers |
| Reception and admin team | 82.7%likely range 64.8% to 92.6%, 108 answers | 96.1%likely range 64.3% to 99.7%, 107 answers |
| Having a preferred professional | 22.0%likely range 10.8% to 39.6%, 117 answers | 26.9%likely range 8.5% to 59.3%, 109 answers |
| Seeing your preferred professional | 16.7%likely range 3.5% to 52.8%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.4%likely range 71.6% to 95.9%, 109 answers | 89.1%likely range 55.4% to 98.2%, 103 answers |
| Contacting the practice | 67.8%likely range 49.4% to 82.0%, 112 answers | 69.9%likely range 37.5% to 90.0%, 105 answers |
| Wait for an appointment | 75.8%likely range 56.8% to 88.2%, 104 answers | 76.8%likely range 41.8% to 93.9%, 94 answers |
| Being listened to | 84.9%likely range 67.6% to 93.8%, 112 answers | 96.1%likely range 63.8% to 99.7%, 105 answers |
| Care and concern | 89.2%likely range 72.6% to 96.2%, 111 answers | 93.8%likely range 61.3% to 99.3%, 106 answers |
| Confidence and trust | 95.8%likely range 81.2% to 99.2%, 109 answers | 97.9%likely range 66.0% to 99.9%, 104 answers |
| Involvement in decisions | 97.1%likely range 82.8% to 99.6%, 107 answers | 98.5%likely range 65.6% to 100.0%, 99 answers |
| Needs met | 91.6%likely range 75.8% to 97.4%, 113 answers | 94.5%likely range 62.1% to 99.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 89.8% to 97.5%, 137 patients | 91.9%likely range 87.9% to 94.7%, 248 patients |
| Children at 18 months | 94.8%likely range 90.1% to 97.4%, 155 patients | 91.0%likely range 86.6% to 94.0%, 233 patients |
| Children at 5 years | 94.6%likely range 90.0% to 97.1%, 166 patients | 87.8%likely range 83.4% to 91.2%, 271 patients |
| Women aged 25 to 49 | 75.0%likely range 73.5% to 76.5%, 3,074 patients | 70.7%likely range 69.5% to 72.0%, 5,130 patients |
| Women aged 50 to 64 | 74.3%likely range 72.2% to 76.3%, 1,730 patients | 72.1%likely range 70.5% to 73.7%, 2,954 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,670August 2026 | 31,960August 2026 |
| Primary care network | Trowbridge PCN | Trowbridge PCN |
| Phone | 01225 759850 | 01225 435757 |
| Friends and Family Test (its own feedback) | 93.0% good or very good484 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,678 in August 2026Same day 41.0%; face to face 84.5% | 18,608 in August 2026Same day 37.2%; face to face 73.1% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent10.5 including trainees and locums2,078 patients per permanent GP | 12.4 qualified permanent17.1 including trainees and locums2,580 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.