Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lordswood House Group Medical Practice and Ridgacre House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Lordswood House Group Medical PracticeB17 9DB× | Ridgacre House SurgeryB32 2TJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.7likely range 51.8 to 88.598 survey answers | 82.3likely range 72.9 to 88.4112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.5%likely range 41.9% to 94.3%, 98 answers | 81.6%likely range 68.2% to 90.2%, 112 answers |
| Access (mean of the two below) | 74.8%likely range 71.7% to 77.6% | 83.8%likely range 80.3% to 86.6%Clearly higher |
| Appointments within two weeks of booking | 79.4%likely range 75.3% to 83.1%, 6,259 appointments | 88.9%likely range 83.8% to 92.5%, 3,116 appointmentsClearly higher |
| Calls answered by the practice | 70.0%likely range 65.4% to 74.3%, 8,451 calls | 78.6%likely range 73.7% to 82.8%, 6,518 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.0%likely range 12.5% to 70.7%, 93 answers | 49.6%likely range 35.1% to 64.0%, 102 answers |
| Reception and admin team | 87.2%likely range 51.0% to 97.8%, 97 answers | 88.4%likely range 76.0% to 94.9%, 109 answers |
| Having a preferred professional | 21.1%likely range 5.1% to 57.1%, 96 answers | 28.4%likely range 17.5% to 42.6%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 23.0%likely range 8.2% to 49.8%, 34 answers |
| Knowing the next step | 87.8%likely range 50.9% to 98.1%, 93 answers | 83.3%likely range 69.8% to 91.5%, 108 answers |
| Contacting the practice | 75.8%likely range 40.0% to 93.7%, 95 answers | 79.5%likely range 65.9% to 88.6%, 112 answers |
| Wait for an appointment | 69.7%likely range 34.1% to 91.1%, 90 answers | 80.7%likely range 66.6% to 89.8%, 104 answers |
| Being listened to | 92.5%likely range 56.0% to 99.2%, 94 answers | 88.1%likely range 75.3% to 94.7%, 106 answers |
| Care and concern | 87.9%likely range 51.1% to 98.1%, 94 answers | 90.2%likely range 78.1% to 96.0%, 108 answers |
| Confidence and trust | 97.4%likely range 60.9% to 99.9%, 91 answers | 95.8%likely range 85.4% to 98.9%, 108 answers |
| Involvement in decisions | 94.5%likely range 57.1% to 99.6%, 89 answers | 91.8%likely range 80.0% to 96.9%, 107 answers |
| Needs met | 89.0%likely range 51.8% to 98.4%, 92 answers | 92.0%likely range 80.4% to 97.0%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.7%likely range 76.6% to 85.9%, 263 patients | 87.0%likely range 80.6% to 91.5%, 146 patients |
| Children at 18 months | 79.7%likely range 74.3% to 84.2%, 256 patients | 80.3%likely range 73.3% to 85.7%, 157 patients |
| Children at 5 years | 72.4%likely range 67.1% to 77.2%, 301 patients | 75.5%likely range 68.3% to 81.4%, 163 patients |
| Women aged 25 to 49 | 60.1%likely range 58.7% to 61.5%, 4,429 patients | 66.3%likely range 64.4% to 68.2%, 2,454 patients |
| Women aged 50 to 64 | 71.2%likely range 69.2% to 73.1%, 2,009 patients | 74.0%likely range 71.4% to 76.6%, 1,090 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 24,826August 2026 | 13,646August 2026 |
| Primary care network | Quinton and Harborne PCN | Quinton and Harborne PCN |
| Phone | 0121 4262030 | 0121 4223111 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.0% good or very good301 answers, June 2026 |
| Appointments (one month) | 9,909 in August 2026Same day 46.8%; face to face 68.7% | 6,645 in August 2026Same day 34.6%; face to face 66.7% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 13.3 qualified permanent17.4 including trainees and locums1,862 patients per permanent GP | 6.5 qualified permanent8.9 including trainees and locums2,089 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.