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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Longford Primary Care Centre and Holbrooks Health Team cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLongford Primary Care CentreCV6 6DR×Holbrooks Health TeamCV6 4HN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.8likely range 66.4 to 78.3117 survey answers67.7likely range 56.4 to 77.6103 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good68.7%likely range 59.7% to 76.5%, 117 answers60.9%likely range 44.8% to 74.9%, 103 answers
Access (mean of the two below)82.1%likely range 78.4% to 85.0%83.5%likely range 80.3% to 86.2%
Appointments within two weeks of booking96.2%likely range 92.1% to 98.2%, 2,544 appointments96.8%likely range 93.5% to 98.4%, 3,360 appointments
Calls answered by the practice67.8%likely range 61.7% to 73.4%, 4,980 calls70.1%likely range 64.5% to 75.2%, 5,874 calls
More survey questions (not part of the grade)
Getting through on the phone61.5%likely range 51.9% to 70.2%, 110 answers55.3%likely range 38.9% to 70.7%, 95 answers
Reception and admin team84.3%likely range 76.2% to 90.0%, 111 answers75.7%likely range 59.7% to 86.8%, 101 answers
Having a preferred professional28.9%likely range 21.3% to 37.9%, 116 answers25.5%likely range 14.1% to 41.7%, 100 answers
Seeing your preferred professional57.2%likely range 40.2% to 72.7%, 35 answersNot shown: fewer than 30 answers
Knowing the next step70.6%likely range 61.4% to 78.3%, 113 answers80.9%likely range 64.9% to 90.7%, 95 answers
Contacting the practice65.9%likely range 56.6% to 74.1%, 114 answers61.8%likely range 45.5% to 75.8%, 100 answers
Wait for an appointment58.0%likely range 48.2% to 67.2%, 104 answers72.3%likely range 55.3% to 84.6%, 92 answers
Being listened to81.7%likely range 73.3% to 87.8%, 112 answers81.1%likely range 65.3% to 90.7%, 98 answers
Care and concern83.6%likely range 75.4% to 89.4%, 110 answers80.2%likely range 64.4% to 90.1%, 99 answers
Confidence and trust87.9%likely range 80.3% to 92.8%, 110 answers86.0%likely range 70.7% to 94.0%, 95 answers
Involvement in decisions87.5%likely range 79.8% to 92.6%, 107 answers84.5%likely range 68.8% to 93.1%, 94 answers
Needs met90.2%likely range 83.1% to 94.6%, 110 answers82.5%likely range 66.9% to 91.6%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.8%likely range 78.4% to 92.3%, 91 patients93.0%likely range 87.2% to 96.3%, 128 patients
Children at 18 months79.6%likely range 70.6% to 86.4%, 98 patients75.0%likely range 66.8% to 81.7%, 128 patients
Children at 5 years79.8%likely range 71.1% to 86.4%, 104 patients82.6%likely range 75.4% to 88.0%, 138 patients
Women aged 25 to 4955.0%likely range 52.4% to 57.5%, 1,475 patients59.4%likely range 57.4% to 61.4%, 2,344 patients
Women aged 50 to 6462.3%likely range 58.5% to 66.0%, 640 patients71.3%likely range 68.2% to 74.2%, 872 patients
Facts (NHS England, not part of the grade)
Registered patients8,158August 202612,480August 2026
Primary care networkSkyward PCNSkyward PCN
Phone03333 323888024 76366775
Friends and Family Test (its own feedback)87.0% good or very good161 answers, June 202666.7% good or very good6 answers, June 2026
Appointments (one month)3,064 in August 2026Same day 36.3%; face to face 59.0%4,803 in August 2026Same day 58.8%; face to face 85.0%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.95England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent3.0 including trainees and locums4,134 patients per permanent GP4.3 qualified permanent4.3 including trainees and locums2,934 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences