Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Long Barn Lane Surgery and Melrose Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Long Barn Lane SurgeryRG2 7SZ× | Melrose SurgeryRG1 5BS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.5likely range 72.1 to 81.9114 survey answers | 76.1likely range 63.2 to 84.493 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.5%likely range 70.0% to 83.6%, 114 answers | 77.3%likely range 58.9% to 89.0%, 93 answers |
| Access (mean of the two below) | 77.3%likely range 73.3% to 80.8% | 73.3%likely range 69.7% to 76.6% |
| Appointments within two weeks of booking | 96.2%likely range 92.5% to 98.1%, 2,940 appointmentsClearly higher | 89.2%likely range 85.4% to 92.1%, 5,071 appointments |
| Calls answered by the practice | 58.2%likely range 51.2% to 65.0%, 4,045 calls | 57.3%likely range 51.1% to 63.2%, 5,299 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.4%likely range 55.0% to 71.0%, 109 answers | 58.8%likely range 39.3% to 76.0%, 81 answers |
| Reception and admin team | 86.6%likely range 80.0% to 91.2%, 114 answers | 83.1%likely range 64.8% to 92.9%, 89 answers |
| Having a preferred professional | 29.9%likely range 23.0% to 37.9%, 114 answers | 32.1%likely range 17.7% to 50.9%, 91 answers |
| Seeing your preferred professional | 60.1%likely range 45.0% to 73.6%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.9%likely range 77.0% to 89.1%, 113 answers | 86.3%likely range 68.2% to 94.9%, 86 answers |
| Contacting the practice | 83.2%likely range 76.2% to 88.5%, 114 answers | 74.2%likely range 55.2% to 87.0%, 89 answers |
| Wait for an appointment | 85.7%likely range 78.6% to 90.7%, 103 answers | 71.9%likely range 51.3% to 86.1%, 77 answers |
| Being listened to | 82.0%likely range 74.7% to 87.5%, 111 answers | 87.5%likely range 68.8% to 95.7%, 80 answers |
| Care and concern | 79.7%likely range 72.2% to 85.6%, 110 answers | 86.1%likely range 67.4% to 94.9%, 82 answers |
| Confidence and trust | 85.2%likely range 78.2% to 90.2%, 108 answers | 89.9%likely range 71.9% to 96.9%, 81 answers |
| Involvement in decisions | 94.8%likely range 89.4% to 97.5%, 102 answers | 93.6%likely range 76.1% to 98.5%, 77 answers |
| Needs met | 83.5%likely range 76.4% to 88.8%, 109 answers | 89.8%likely range 71.8% to 96.8%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.3%likely range 71.3% to 85.6%, 121 patients | 88.0%likely range 82.9% to 91.8%, 209 patients |
| Children at 18 months | 84.7%likely range 76.8% to 90.2%, 111 patients | 84.5%likely range 78.7% to 88.9%, 193 patients |
| Children at 5 years | 77.3%likely range 69.4% to 83.6%, 132 patients | 82.9%likely range 76.6% to 87.7%, 175 patients |
| Women aged 25 to 49 | 55.9%likely range 53.6% to 58.2%, 1,802 patients | 60.2%likely range 58.7% to 61.7%, 4,057 patients |
| Women aged 50 to 64 | 72.0%likely range 68.2% to 75.5%, 586 patients | 70.6%likely range 67.7% to 73.4%, 997 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,177August 2026 | 17,513August 2026 |
| Primary care network | New Reading PCN | New Reading PCN |
| Phone | 0118 9871377 | 0118 9595200 |
| Friends and Family Test (its own feedback) | 87.8% good or very good74 answers, June 2026 | 92.5% good or very good199 answers, June 2026 |
| Appointments (one month) | 4,490 in August 2026Same day 42.4%; face to face 64.2% | 5,717 in August 2026Same day 45.0%; face to face 53.4% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums3,459 patients per permanent GP | 6.8 qualified permanent11.7 including trainees and locums2,591 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.