Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Linthorpe Surgery and Borough Road & Nunthorpe Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Linthorpe SurgeryTS5 6HA× | Borough Road & Nunthorpe Medical GroupTS1 3RY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.7likely range 42.8 to 85.984 survey answers | 82.8likely range 63.4 to 88.199 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.5%likely range 26.9% to 88.4%, 84 answers | 90.7%likely range 63.0% to 98.2%, 99 answers |
| Access (mean of the two below) | 79.8%likely range 75.9% to 83.2%Clearly higher | 64.2%likely range 60.5% to 67.6% |
| Appointments within two weeks of booking | 98.8%likely range 96.0% to 99.7%, 2,788 appointmentsClearly higher | 81.2%likely range 75.6% to 85.7%, 3,484 appointments |
| Calls answered by the practice | 60.7%likely range 53.4% to 67.5%, 3,802 callsClearly higher | 47.2%likely range 42.2% to 52.2%, 7,912 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.3%likely range 8.7% to 70.4%, 78 answers | 49.3%likely range 24.1% to 74.8%, 94 answers |
| Reception and admin team | 75.8%likely range 36.1% to 94.5%, 80 answers | 94.0%likely range 67.1% to 99.2%, 99 answers |
| Having a preferred professional | 33.3%likely range 9.6% to 70.1%, 84 answers | 20.3%likely range 6.4% to 48.8%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.5%likely range 42.6% to 97.6%, 76 answers | 81.6%likely range 52.8% to 94.6%, 98 answers |
| Contacting the practice | 59.8%likely range 24.7% to 87.1%, 82 answers | 80.5%likely range 51.7% to 94.1%, 98 answers |
| Wait for an appointment | 64.9%likely range 25.8% to 90.7%, 69 answers | 55.4%likely range 28.0% to 79.9%, 88 answers |
| Being listened to | 79.3%likely range 38.4% to 95.9%, 77 answers | 96.1%likely range 69.0% to 99.6%, 95 answers |
| Care and concern | 75.4%likely range 35.6% to 94.5%, 79 answers | 86.6%likely range 57.4% to 96.9%, 94 answers |
| Confidence and trust | 88.4%likely range 46.5% to 98.5%, 77 answers | 95.3%likely range 67.8% to 99.5%, 94 answers |
| Involvement in decisions | 80.7%likely range 38.1% to 96.6%, 71 answers | 94.1%likely range 65.5% to 99.3%, 90 answers |
| Needs met | 82.6%likely range 41.6% to 96.9%, 79 answers | 96.3%likely range 69.7% to 99.7%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.4%likely range 77.7% to 87.9%, 205 patients | 94.9%likely range 91.1% to 97.1%, 216 patients |
| Children at 18 months | 82.4%likely range 77.1% to 86.7%, 239 patients | 81.7%likely range 75.8% to 86.4%, 202 patients |
| Children at 5 years | 78.9%likely range 73.5% to 83.5%, 256 patients | 90.6%likely range 85.5% to 94.1%, 181 patients |
| Women aged 25 to 49 | 52.2%likely range 50.5% to 53.9%, 3,347 patients | 69.0%likely range 67.2% to 70.7%, 2,769 patients |
| Women aged 50 to 64 | 61.7%likely range 59.1% to 64.2%, 1,430 patients | 74.7%likely range 72.3% to 77.0%, 1,298 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,238August 2026 | 17,238August 2026 |
| Primary care network | Holgate PCN | Holgate PCN |
| Phone | 01642 856066 | 01642 243668 |
| Friends and Family Test (its own feedback) | 94.0% good or very good365 answers, June 2026 | 86.0% good or very good43 answers, June 2026 |
| Appointments (one month) | 7,611 in August 2026Same day 34.4%; face to face 70.2% | 6,705 in August 2026Same day 28.9%; face to face 82.2% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.4 qualified permanent13.0 including trainees and locums2,395 patients per permanent GP | 7.7 qualified permanent11.6 including trainees and locums2,237 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.