Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Langley House Surgery and Parklands Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Langley House SurgeryPO19 1RW× | Parklands SurgeryPO19 3DT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.6likely range 73.6 to 87.5100 survey answers | 76.8likely range 69.3 to 82.4107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.5%likely range 74.7% to 94.3%, 100 answers | 78.4%likely range 67.8% to 86.2%, 107 answers |
| Access (mean of the two below) | 71.1%likely range 67.1% to 74.7% | 72.9%likely range 68.3% to 76.8% |
| Appointments within two weeks of booking | 73.6%likely range 67.5% to 79.0%, 3,464 appointments | 83.4%likely range 77.2% to 88.2%, 2,646 appointments |
| Calls answered by the practice | 68.4%likely range 63.2% to 73.3%, 6,742 calls | 62.2%likely range 55.5% to 68.4%, 4,501 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.9%likely range 55.6% to 82.6%, 92 answers | 57.1%likely range 45.4% to 68.0%, 101 answers |
| Reception and admin team | 96.3%likely range 86.0% to 99.1%, 100 answers | 85.2%likely range 75.2% to 91.6%, 103 answers |
| Having a preferred professional | 39.8%likely range 26.8% to 54.4%, 101 answers | 32.7%likely range 23.1% to 44.0%, 107 answers |
| Seeing your preferred professional | 49.0%likely range 27.9% to 70.4%, 41 answers | 58.0%likely range 38.3% to 75.5%, 35 answers |
| Knowing the next step | 93.8%likely range 82.0% to 98.0%, 93 answers | 90.3%likely range 81.3% to 95.2%, 103 answers |
| Contacting the practice | 81.0%likely range 66.9% to 90.0%, 97 answers | 69.4%likely range 58.2% to 78.6%, 107 answers |
| Wait for an appointment | 67.5%likely range 52.2% to 79.8%, 93 answers | 75.4%likely range 64.1% to 84.1%, 99 answers |
| Being listened to | 96.6%likely range 86.5% to 99.2%, 99 answers | 84.3%likely range 74.4% to 90.9%, 107 answers |
| Care and concern | 93.3%likely range 81.8% to 97.7%, 99 answers | 85.0%likely range 75.2% to 91.4%, 107 answers |
| Confidence and trust | 95.3%likely range 84.4% to 98.7%, 97 answers | 96.4%likely range 89.4% to 98.8%, 107 answers |
| Involvement in decisions | 96.3%likely range 85.6% to 99.1%, 95 answers | 93.8%likely range 85.4% to 97.5%, 98 answers |
| Needs met | 97.1%likely range 87.0% to 99.4%, 97 answers | 87.6%likely range 78.2% to 93.3%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.1%likely range 91.8% to 99.0%, 103 patients | 90.1%likely range 82.7% to 94.5%, 101 patients |
| Children at 18 months | 93.2%likely range 86.6% to 96.7%, 103 patients | 84.4%likely range 75.6% to 90.5%, 90 patients |
| Children at 5 years | 92.5%likely range 86.4% to 96.0%, 120 patients | 86.5%likely range 79.5% to 91.4%, 126 patients |
| Women aged 25 to 49 | 77.5%likely range 75.5% to 79.3%, 1,866 patients | 63.4%likely range 60.9% to 65.8%, 1,501 patients |
| Women aged 50 to 64 | 81.7%likely range 79.4% to 83.8%, 1,213 patients | 72.4%likely range 69.4% to 75.1%, 937 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,383August 2026 | 10,027August 2026 |
| Primary care network | Chichester Alliance of Medical Practices PCN | Chichester Alliance of Medical Practices PCN |
| Phone | 01243 782266 | 01243 782819 |
| Friends and Family Test (its own feedback) | 87.9% good or very good315 answers, June 2026 | 89.2% good or very good306 answers, June 2026 |
| Appointments (one month) | 5,699 in August 2026Same day 28.9%; face to face 62.0% | 3,930 in August 2026Same day 20.7%; face to face 66.8% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.8 qualified permanent12.6 including trainees and locums1,514 patients per permanent GP | 4.7 qualified permanent6.4 including trainees and locums2,118 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.