Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Kingfisher Medical Centre and New Cross Centre (Hurley Group) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Kingfisher Medical CentreSE8 5DA× | New Cross Centre (Hurley Group)SE14 6LD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.8likely range 65.9 to 83.5113 survey answers | 71.1likely range 63.7 to 77.5107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 81.6%likely range 66.3% to 90.9%, 113 answers | 66.9%likely range 56.5% to 75.8%, 107 answers |
| Access (mean of the two below) | 65.4%likely range 59.4% to 70.6% | 80.8%likely range 76.1% to 84.6%Clearly higher |
| Appointments within two weeks of booking | 74.9%likely range 68.9% to 80.1%, 3,464 appointments | 92.2%likely range 87.1% to 95.4%, 2,495 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 69.4%likely range 61.5% to 76.2%, 3,102 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.2%likely range 43.9% to 74.6%, 109 answers | 50.8%likely range 39.9% to 61.5%, 97 answers |
| Reception and admin team | 88.9%likely range 74.6% to 95.6%, 110 answers | 77.5%likely range 67.5% to 85.1%, 103 answers |
| Having a preferred professional | 26.1%likely range 14.6% to 42.1%, 113 answers | 26.6%likely range 18.5% to 36.7%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 17.2%likely range 7.0% to 36.5%, 31 answers |
| Knowing the next step | 89.1%likely range 74.2% to 95.8%, 103 answers | 86.3%likely range 77.0% to 92.2%, 97 answers |
| Contacting the practice | 77.3%likely range 61.4% to 87.9%, 111 answers | 62.2%likely range 51.7% to 71.8%, 105 answers |
| Wait for an appointment | 52.1%likely range 35.2% to 68.5%, 95 answers | 61.0%likely range 49.4% to 71.5%, 88 answers |
| Being listened to | 88.7%likely range 74.1% to 95.5%, 107 answers | 77.9%likely range 67.9% to 85.4%, 103 answers |
| Care and concern | 86.7%likely range 71.7% to 94.4%, 107 answers | 76.7%likely range 66.7% to 84.5%, 103 answers |
| Confidence and trust | 97.4%likely range 85.7% to 99.6%, 106 answers | 87.7%likely range 78.8% to 93.1%, 100 answers |
| Involvement in decisions | 96.0%likely range 83.0% to 99.2%, 99 answers | 88.6%likely range 79.2% to 94.0%, 90 answers |
| Needs met | 93.7%likely range 80.3% to 98.2%, 105 answers | 77.2%likely range 67.0% to 84.9%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.8%likely range 73.2% to 86.6%, 130 patients | 88.7%likely range 77.4% to 94.7%, 53 patients |
| Children at 18 months | 77.7%likely range 69.5% to 84.2%, 121 patients | 75.5%likely range 61.9% to 85.4%, 49 patients |
| Children at 5 years | 63.6%likely range 52.5% to 73.5%, 77 patients | 64.7%likely range 51.0% to 76.4%, 51 patients |
| Women aged 25 to 49 | 57.9%likely range 56.4% to 59.3%, 4,343 patients | 62.3%likely range 60.1% to 64.4%, 1,943 patients |
| Women aged 50 to 64 | 74.0%likely range 71.0% to 76.9%, 832 patients | 81.7%likely range 78.9% to 84.2%, 804 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,440August 2026 | 9,283August 2026 |
| Primary care network | North Lewisham PCN | North Lewisham PCN |
| Phone | 020 86927373 | 020 30492249 |
| Friends and Family Test (its own feedback) | 85.6% good or very good104 answers, June 2026 | 94.3% good or very good87 answers, June 2026 |
| Appointments (one month) | 3,840 in August 2026Same day 28.7%; face to face 86.2% | 3,529 in August 2026Same day 55.0%; face to face 48.2% |
| Antibiotic items per STAR-PU (one year) | 0.40England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent4.6 including trainees and locums3,366 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums4,835 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.