Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
King George Road Surgery’s Practice Grade is clearly higher than The Churchill Clinic’s: its likely range lies wholly above.
| Measure | King George Road SurgeryME5 0TT× | The Churchill ClinicME5 0DL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.7likely range 74.6 to 83.8108 survey answersClearly higher | 65.0likely range 56.9 to 72.298 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.8%likely range 68.9% to 81.6%, 108 answers | 63.5%likely range 52.0% to 73.6%, 98 answers |
| Access (mean of the two below) | 88.5%likely range 83.6% to 91.5%Clearly higher | 68.5%likely range 63.7% to 72.9% |
| Appointments within two weeks of booking | 95.8%likely range 89.2% to 98.4%, 1,323 appointmentsClearly higher | 63.2%likely range 55.8% to 70.0%, 2,680 appointments |
| Calls answered by the practice | 81.1%likely range 74.0% to 86.6%, 3,044 calls | 73.8%likely range 67.5% to 79.2%, 4,444 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.9%likely range 54.1% to 69.1%, 99 answers | 49.8%likely range 38.3% to 61.2%, 94 answers |
| Reception and admin team | 84.6%likely range 78.2% to 89.3%, 102 answers | 81.2%likely range 70.6% to 88.6%, 96 answers |
| Having a preferred professional | 33.6%likely range 27.0% to 41.0%, 107 answers | 24.8%likely range 16.3% to 35.9%, 97 answers |
| Seeing your preferred professional | 24.6%likely range 14.6% to 38.3%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%likely range 80.5% to 91.0%, 101 answers | 78.6%likely range 67.7% to 86.6%, 95 answers |
| Contacting the practice | 73.6%likely range 66.5% to 79.7%, 106 answers | 60.7%likely range 49.2% to 71.2%, 97 answers |
| Wait for an appointment | 70.8%likely range 63.1% to 77.5%, 94 answers | 55.2%likely range 43.1% to 66.7%, 87 answers |
| Being listened to | 86.1%likely range 80.0% to 90.6%, 103 answers | 77.8%likely range 66.9% to 85.9%, 96 answers |
| Care and concern | 89.5%likely range 83.8% to 93.4%, 100 answers | 79.4%likely range 68.5% to 87.2%, 95 answers |
| Confidence and trust | 92.9%likely range 87.8% to 95.9%, 101 answers | 91.9%likely range 83.0% to 96.4%, 92 answers |
| Involvement in decisions | 91.3%likely range 85.7% to 94.8%, 94 answers | 93.5%likely range 84.6% to 97.4%, 86 answers |
| Needs met | 89.9%likely range 84.3% to 93.7%, 102 answers | 78.4%likely range 67.3% to 86.5%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.5%likely range 76.4% to 91.5%, 83 patients | 88.3%likely range 80.2% to 93.3%, 94 patients |
| Children at 18 months | 85.7%likely range 76.2% to 91.8%, 77 patients | 83.7%likely range 74.5% to 90.0%, 86 patients |
| Children at 5 years | 78.0%likely range 65.9% to 86.6%, 59 patients | 82.2%likely range 74.3% to 88.1%, 118 patients |
| Women aged 25 to 49 | 77.1%likely range 74.6% to 79.4%, 1,180 patients | 68.1%likely range 65.8% to 70.3%, 1,687 patients |
| Women aged 50 to 64 | 75.7%likely range 71.8% to 79.2%, 518 patients | 74.4%likely range 71.3% to 77.3%, 810 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,957August 2026 | 9,748August 2026 |
| Primary care network | Medway South PCN | Medway South PCN |
| Phone | 01634 671037 | 01634 842397 |
| Friends and Family Test (its own feedback) | 90.6% good or very good96 answers, June 2026 | 87.4% good or very good95 answers, June 2026 |
| Appointments (one month) | 2,402 in August 2026Same day 36.4%; face to face 52.8% | 3,184 in August 2026Same day 24.3%; face to face 41.1% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent1.7 including trainees and locums4,116 patients per permanent GP | 2.9 qualified permanent4.0 including trainees and locums3,323 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.