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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Kenton Clinic and Zain Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureKenton ClinicHA3 0UQ×Zain Medical CentreHA8 0AD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.6likely range 59.2 to 71.583 survey answers76.1likely range 70.1 to 81.3104 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good58.9%likely range 50.3% to 67.0%, 83 answers69.2%likely range 60.8% to 76.5%, 104 answers
Access (mean of the two below)81.0%likely range 73.8% to 86.1%92.0%likely range 88.0% to 94.5%Clearly higher
Appointments within two weeks of booking80.8%likely range 68.8% to 88.9%, 880 appointments97.0%likely range 92.3% to 98.9%, 1,890 appointmentsClearly higher
Calls answered by the practice81.2%likely range 73.1% to 87.3%, 2,392 calls87.0%likely range 80.4% to 91.6%, 2,919 calls
More survey questions (not part of the grade)
Getting through on the phone64.7%likely range 56.1% to 72.5%, 81 answers52.7%likely range 43.8% to 61.4%, 97 answers
Reception and admin team80.5%likely range 72.7% to 86.5%, 80 answers73.3%likely range 64.9% to 80.3%, 100 answers
Having a preferred professional44.2%likely range 36.0% to 52.9%, 83 answers42.0%likely range 33.9% to 50.6%, 105 answers
Seeing your preferred professional48.5%likely range 36.9% to 60.3%, 44 answers23.7%likely range 14.6% to 36.0%, 48 answers
Knowing the next step83.1%likely range 75.3% to 88.9%, 75 answers76.0%likely range 67.8% to 82.7%, 100 answers
Contacting the practice65.4%likely range 56.8% to 73.1%, 82 answers64.7%likely range 56.0% to 72.4%, 102 answers
Wait for an appointment58.0%likely range 48.9% to 66.6%, 75 answers60.1%likely range 50.7% to 68.8%, 88 answers
Being listened to66.7%likely range 58.1% to 74.4%, 80 answers78.4%likely range 70.3% to 84.8%, 99 answers
Care and concern61.8%likely range 53.0% to 69.8%, 80 answers78.1%likely range 70.0% to 84.5%, 100 answers
Confidence and trust71.8%likely range 63.2% to 79.0%, 78 answers95.7%likely range 90.4% to 98.1%, 96 answers
Involvement in decisions73.6%likely range 65.1% to 80.6%, 78 answers87.6%likely range 80.3% to 92.4%, 93 answers
Needs met67.6%likely range 59.0% to 75.2%, 81 answers86.0%likely range 78.6% to 91.1%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months77.4%likely range 67.9% to 84.7%, 93 patients95.3%likely range 87.1% to 98.4%, 64 patients
Children at 18 months78.7%likely range 66.9% to 87.1%, 61 patients95.5%likely range 87.5% to 98.4%, 66 patients
Children at 5 years59.0%likely range 46.5% to 70.5%, 61 patients90.3%likely range 80.5% to 95.5%, 62 patients
Women aged 25 to 4962.1%likely range 59.2% to 64.9%, 1,121 patients49.4%likely range 46.9% to 52.0%, 1,463 patients
Women aged 50 to 6481.7%likely range 76.5% to 86.0%, 257 patients70.8%likely range 66.4% to 74.8%, 455 patients
Facts (NHS England, not part of the grade)
Registered patients4,998August 20266,831August 2026
Primary care networkHarrow Collaborative PCNHarrow Collaborative PCN
Phone02082 042256020 89523721
Friends and Family Test (its own feedback)84.4% good or very good32 answers, June 202691.8% good or very good98 answers, June 2026
Appointments (one month)1,718 in August 2026Same day 23.7%; face to face 86.5%2,715 in August 2026Same day 35.3%; face to face 49.3%
Antibiotic items per STAR-PU (one year)0.38England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.9 qualified permanent0.9 including trainees and locums1.6 qualified permanent3.2 including trainees and locums4,165 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences