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Kenton Clinic vs Zain Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kenton Clinic and Zain Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kenton ClinicHA3 0UQ | Zain Medical CentreHA8 0AD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.6likely range 59.2 to 71.583 survey answers | 76.1likely range 70.1 to 81.3104 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 58.9%likely range 50.3% to 67.0%, 83 answers | 69.2%likely range 60.8% to 76.5%, 104 answers |
| Access (mean of the two below) | 81.0%likely range 73.8% to 86.1% | 92.0%likely range 88.0% to 94.5%Clearly higher |
| Appointments within two weeks of booking | 80.8%likely range 68.8% to 88.9%, 880 appointments | 97.0%likely range 92.3% to 98.9%, 1,890 appointmentsClearly higher |
| Calls answered by the practice | 81.2%likely range 73.1% to 87.3%, 2,392 calls | 87.0%likely range 80.4% to 91.6%, 2,919 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.7%likely range 56.1% to 72.5%, 81 answers | 52.7%likely range 43.8% to 61.4%, 97 answers |
| Reception and admin team | 80.5%likely range 72.7% to 86.5%, 80 answers | 73.3%likely range 64.9% to 80.3%, 100 answers |
| Having a preferred professional | 44.2%likely range 36.0% to 52.9%, 83 answers | 42.0%likely range 33.9% to 50.6%, 105 answers |
| Seeing your preferred professional | 48.5%likely range 36.9% to 60.3%, 44 answers | 23.7%likely range 14.6% to 36.0%, 48 answers |
| Knowing the next step | 83.1%likely range 75.3% to 88.9%, 75 answers | 76.0%likely range 67.8% to 82.7%, 100 answers |
| Contacting the practice | 65.4%likely range 56.8% to 73.1%, 82 answers | 64.7%likely range 56.0% to 72.4%, 102 answers |
| Wait for an appointment | 58.0%likely range 48.9% to 66.6%, 75 answers | 60.1%likely range 50.7% to 68.8%, 88 answers |
| Being listened to | 66.7%likely range 58.1% to 74.4%, 80 answers | 78.4%likely range 70.3% to 84.8%, 99 answers |
| Care and concern | 61.8%likely range 53.0% to 69.8%, 80 answers | 78.1%likely range 70.0% to 84.5%, 100 answers |
| Confidence and trust | 71.8%likely range 63.2% to 79.0%, 78 answers | 95.7%likely range 90.4% to 98.1%, 96 answers |
| Involvement in decisions | 73.6%likely range 65.1% to 80.6%, 78 answers | 87.6%likely range 80.3% to 92.4%, 93 answers |
| Needs met | 67.6%likely range 59.0% to 75.2%, 81 answers | 86.0%likely range 78.6% to 91.1%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.4%likely range 67.9% to 84.7%, 93 patients | 95.3%likely range 87.1% to 98.4%, 64 patients |
| Children at 18 months | 78.7%likely range 66.9% to 87.1%, 61 patients | 95.5%likely range 87.5% to 98.4%, 66 patients |
| Children at 5 years | 59.0%likely range 46.5% to 70.5%, 61 patients | 90.3%likely range 80.5% to 95.5%, 62 patients |
| Women aged 25 to 49 | 62.1%likely range 59.2% to 64.9%, 1,121 patients | 49.4%likely range 46.9% to 52.0%, 1,463 patients |
| Women aged 50 to 64 | 81.7%likely range 76.5% to 86.0%, 257 patients | 70.8%likely range 66.4% to 74.8%, 455 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,998August 2026 | 6,831August 2026 |
| Primary care network | Harrow Collaborative PCN | Harrow Collaborative PCN |
| Phone | 02082 042256 | 020 89523721 |
| Friends and Family Test (its own feedback) | 84.4% good or very good32 answers, June 2026 | 91.8% good or very good98 answers, June 2026 |
| Appointments (one month) | 1,718 in August 2026Same day 23.7%; face to face 86.5% | 2,715 in August 2026Same day 35.3%; face to face 49.3% |
| Antibiotic items per STAR-PU (one year) | 0.38England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.9 qualified permanent0.9 including trainees and locums | 1.6 qualified permanent3.2 including trainees and locums4,165 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.