Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Jubilee Surgery’s Practice Grade is clearly higher than Woodlawn Medical Centre’s: its likely range lies wholly above.
| Measure | Jubilee SurgeryTW2 6JL× | Woodlawn Medical CentreTW2 6EE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.4likely range 80.9 to 88.797 survey answersClearly higher | 65.5likely range 60.1 to 70.395 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 86.3%likely range 80.2% to 90.7%, 97 answersClearly higher | 67.0%likely range 59.9% to 73.3%, 95 answers |
| Access (mean of the two below) | 83.3%likely range 78.2% to 87.0%Clearly higher | 61.8%likely range 54.8% to 67.8% |
| Appointments within two weeks of booking | 98.0%likely range 92.3% to 99.5%, 1,298 appointmentsClearly higher | 82.6%likely range 71.7% to 89.9%, 999 appointments |
| Calls answered by the practice | 68.5%likely range 60.1% to 75.8%, 2,740 callsClearly higher | 41.0%likely range 32.2% to 50.4%, 2,268 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.5%likely range 74.8% to 86.8%, 94 answers | 47.0%likely range 39.7% to 54.5%, 89 answers |
| Reception and admin team | 91.3%likely range 85.9% to 94.7%, 97 answers | 69.2%likely range 62.2% to 75.5%, 94 answers |
| Having a preferred professional | 38.1%likely range 31.0% to 45.8%, 97 answers | 21.3%likely range 16.0% to 27.7%, 95 answers |
| Seeing your preferred professional | 35.2%likely range 25.3% to 46.6%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.0%likely range 74.3% to 86.3%, 96 answers | 79.1%likely range 72.2% to 84.5%, 86 answers |
| Contacting the practice | 80.1%likely range 73.3% to 85.5%, 97 answers | 60.0%likely range 52.7% to 66.9%, 93 answers |
| Wait for an appointment | 59.6%likely range 51.7% to 67.0%, 91 answers | 48.1%likely range 40.5% to 55.8%, 83 answers |
| Being listened to | 88.5%likely range 82.6% to 92.5%, 96 answers | 79.5%likely range 72.9% to 84.8%, 91 answers |
| Care and concern | 89.0%likely range 83.2% to 92.9%, 96 answers | 77.0%likely range 70.2% to 82.6%, 91 answers |
| Confidence and trust | 91.8%likely range 86.5% to 95.1%, 96 answers | 82.2%likely range 75.8% to 87.2%, 88 answers |
| Involvement in decisions | 92.5%likely range 87.3% to 95.7%, 93 answers | 87.9%likely range 82.2% to 92.0%, 87 answers |
| Needs met | 90.7%likely range 85.3% to 94.3%, 96 answers | 81.5%likely range 74.9% to 86.6%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.6%likely range 74.0% to 95.5%, 35 patients | 94.3%likely range 81.4% to 98.4%, 35 patients |
| Children at 18 months | 87.2%likely range 74.8% to 94.0%, 47 patients | 93.9%likely range 83.5% to 97.9%, 49 patients |
| Children at 5 years | 76.5%likely range 63.2% to 86.0%, 51 patients | 88.5%likely range 77.0% to 94.6%, 52 patients |
| Women aged 25 to 49 | 61.5%likely range 58.4% to 64.5%, 964 patients | 55.2%likely range 52.0% to 58.4%, 936 patients |
| Women aged 50 to 64 | 77.4%likely range 73.9% to 80.6%, 589 patients | 71.4%likely range 66.9% to 75.5%, 419 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,735August 2026 | 5,196August 2026 |
| Primary care network | East Twickenham PCN | East Twickenham PCN |
| Phone | 020 34585400 | 020 88944242 |
| Friends and Family Test (its own feedback) | 91.8% good or very good208 answers, June 2026 | 90.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 2,313 in August 2026Same day 39.7%; face to face 60.0% | 2,054 in August 2026Same day 26.1%; face to face 50.7% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent3.7 including trainees and locums1,551 patients per permanent GP | 2.6 qualified permanent3.2 including trainees and locums1,968 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.