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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Moss Way’s Practice Grade is clearly higher than Jubilee Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureJubilee Medical CentreL11 4UG×Moss WayL11 0BL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.3likely range 74.3 to 86.5132 survey answers90.4likely range 87.9 to 92.0115 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.1%likely range 69.2% to 86.4%, 132 answers95.1%likely range 93.3% to 96.3%, 115 answersClearly higher
Access (mean of the two below)86.4%likely range 82.9% to 89.1%79.2%likely range 72.2% to 83.8%
Appointments within two weeks of booking97.8%likely range 94.6% to 99.1%, 3,073 appointments99.5%likely range 89.3% to 100.0%, 547 appointments
Calls answered by the practice75.0%likely range 68.8% to 80.3%, 4,505 callsClearly higher58.9%likely range 49.2% to 68.0%, 2,109 calls
More survey questions (not part of the grade)
Getting through on the phone45.2%likely range 34.9% to 56.0%, 129 answers94.0%likely range 92.1% to 95.4%, 112 answers
Reception and admin team78.4%likely range 68.3% to 85.9%, 129 answers96.8%likely range 95.4% to 97.8%, 115 answers
Having a preferred professional17.0%likely range 10.5% to 26.4%, 133 answers45.1%likely range 41.6% to 48.6%, 113 answers
Seeing your preferred professionalNot shown: fewer than 30 answers88.8%likely range 85.1% to 91.7%, 51 answers
Knowing the next step84.5%likely range 74.9% to 90.8%, 124 answers93.2%likely range 91.1% to 94.7%, 110 answers
Contacting the practice71.0%likely range 60.5% to 79.6%, 132 answers95.1%likely range 93.4% to 96.4%, 111 answers
Wait for an appointment62.5%likely range 51.3% to 72.6%, 120 answers94.4%likely range 92.5% to 95.9%, 103 answers
Being listened to82.9%likely range 73.4% to 89.5%, 130 answers98.7%likely range 97.6% to 99.3%, 112 answers
Care and concern82.7%likely range 73.1% to 89.3%, 130 answers96.8%likely range 95.3% to 97.8%, 112 answers
Confidence and trust89.4%likely range 80.8% to 94.4%, 128 answers99.1%likely range 98.2% to 99.6%, 112 answers
Involvement in decisions85.6%likely range 76.3% to 91.6%, 128 answers98.4%likely range 97.2% to 99.0%, 111 answers
Needs met84.8%likely range 75.6% to 91.0%, 131 answers98.6%likely range 97.5% to 99.2%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.6%likely range 79.6% to 92.8%, 97 patients81.8%likely range 61.5% to 92.7%, 22 patients
Children at 18 months71.0%likely range 61.5% to 79.0%, 100 patients60.0%likely range 35.7% to 80.2%, 15 patients
Children at 5 years71.1%likely range 61.4% to 79.2%, 97 patients75.0%likely range 53.1% to 88.8%, 20 patients
Women aged 25 to 4974.8%likely range 72.7% to 76.7%, 1,813 patients68.5%likely range 63.4% to 73.3%, 337 patients
Women aged 50 to 6471.7%likely range 68.9% to 74.4%, 1,032 patients62.8%likely range 55.7% to 69.4%, 188 patients
Facts (NHS England, not part of the grade)
Registered patients10,320August 20262,256August 2026
Primary care networkNorth Liverpool PCNNorth Liverpool PCN
Phone0151 54639560151 5492127
Friends and Family Test (its own feedback)91.8% good or very good49 answers, June 202690.4% good or very good94 answers, June 2026
Appointments (one month)4,812 in August 2026Same day 50.7%; face to face 38.0%1,024 in August 2026Same day 41.4%; face to face 70.0%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.9 qualified permanent8.7 including trainees and locums1,751 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,115 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences