Liverpool · Compare
Jubilee Medical Centre vs Moss Way
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Moss Way’s Practice Grade is clearly higher than Jubilee Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Jubilee Medical CentreL11 4UG | Moss WayL11 0BL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.3likely range 74.3 to 86.5132 survey answers | 90.4likely range 87.9 to 92.0115 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.1%likely range 69.2% to 86.4%, 132 answers | 95.1%likely range 93.3% to 96.3%, 115 answersClearly higher |
| Access (mean of the two below) | 86.4%likely range 82.9% to 89.1% | 79.2%likely range 72.2% to 83.8% |
| Appointments within two weeks of booking | 97.8%likely range 94.6% to 99.1%, 3,073 appointments | 99.5%likely range 89.3% to 100.0%, 547 appointments |
| Calls answered by the practice | 75.0%likely range 68.8% to 80.3%, 4,505 callsClearly higher | 58.9%likely range 49.2% to 68.0%, 2,109 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.2%likely range 34.9% to 56.0%, 129 answers | 94.0%likely range 92.1% to 95.4%, 112 answers |
| Reception and admin team | 78.4%likely range 68.3% to 85.9%, 129 answers | 96.8%likely range 95.4% to 97.8%, 115 answers |
| Having a preferred professional | 17.0%likely range 10.5% to 26.4%, 133 answers | 45.1%likely range 41.6% to 48.6%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 88.8%likely range 85.1% to 91.7%, 51 answers |
| Knowing the next step | 84.5%likely range 74.9% to 90.8%, 124 answers | 93.2%likely range 91.1% to 94.7%, 110 answers |
| Contacting the practice | 71.0%likely range 60.5% to 79.6%, 132 answers | 95.1%likely range 93.4% to 96.4%, 111 answers |
| Wait for an appointment | 62.5%likely range 51.3% to 72.6%, 120 answers | 94.4%likely range 92.5% to 95.9%, 103 answers |
| Being listened to | 82.9%likely range 73.4% to 89.5%, 130 answers | 98.7%likely range 97.6% to 99.3%, 112 answers |
| Care and concern | 82.7%likely range 73.1% to 89.3%, 130 answers | 96.8%likely range 95.3% to 97.8%, 112 answers |
| Confidence and trust | 89.4%likely range 80.8% to 94.4%, 128 answers | 99.1%likely range 98.2% to 99.6%, 112 answers |
| Involvement in decisions | 85.6%likely range 76.3% to 91.6%, 128 answers | 98.4%likely range 97.2% to 99.0%, 111 answers |
| Needs met | 84.8%likely range 75.6% to 91.0%, 131 answers | 98.6%likely range 97.5% to 99.2%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.6%likely range 79.6% to 92.8%, 97 patients | 81.8%likely range 61.5% to 92.7%, 22 patients |
| Children at 18 months | 71.0%likely range 61.5% to 79.0%, 100 patients | 60.0%likely range 35.7% to 80.2%, 15 patients |
| Children at 5 years | 71.1%likely range 61.4% to 79.2%, 97 patients | 75.0%likely range 53.1% to 88.8%, 20 patients |
| Women aged 25 to 49 | 74.8%likely range 72.7% to 76.7%, 1,813 patients | 68.5%likely range 63.4% to 73.3%, 337 patients |
| Women aged 50 to 64 | 71.7%likely range 68.9% to 74.4%, 1,032 patients | 62.8%likely range 55.7% to 69.4%, 188 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,320August 2026 | 2,256August 2026 |
| Primary care network | North Liverpool PCN | North Liverpool PCN |
| Phone | 0151 5463956 | 0151 5492127 |
| Friends and Family Test (its own feedback) | 91.8% good or very good49 answers, June 2026 | 90.4% good or very good94 answers, June 2026 |
| Appointments (one month) | 4,812 in August 2026Same day 50.7%; face to face 38.0% | 1,024 in August 2026Same day 41.4%; face to face 70.0% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.9 qualified permanent8.7 including trainees and locums1,751 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums2,115 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.