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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Ilford Medical Centre and Oak Tree Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureIlford Medical CentreIG1 1EE×Oak Tree Medical CentreIG3 9TJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.5likely range 54.0 to 78.8100 survey answers65.5likely range 52.9 to 76.8117 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good62.2%likely range 42.9% to 78.3%, 100 answers58.0%likely range 40.0% to 74.1%, 117 answers
Access (mean of the two below)79.7%likely range 76.8% to 82.3%82.9%likely range 80.2% to 85.3%
Appointments within two weeks of booking97.9%likely range 95.7% to 99.0%, 4,999 appointments98.5%likely range 96.4% to 99.4%, 4,506 appointments
Calls answered by the practice61.5%likely range 56.1% to 66.6%, 6,733 calls67.3%likely range 62.2% to 72.0%, 7,274 calls
More survey questions (not part of the grade)
Getting through on the phone46.1%likely range 28.3% to 65.0%, 97 answers24.0%likely range 12.0% to 42.2%, 116 answers
Reception and admin team61.4%likely range 41.7% to 77.9%, 96 answers58.4%likely range 40.2% to 74.6%, 114 answers
Having a preferred professional30.0%likely range 15.7% to 49.7%, 98 answers42.2%likely range 26.0% to 60.2%, 116 answers
Seeing your preferred professionalNot shown: fewer than 30 answers24.3%likely range 7.9% to 54.6%, 44 answers
Knowing the next step70.7%likely range 50.3% to 85.3%, 91 answers66.3%likely range 46.8% to 81.5%, 103 answers
Contacting the practice54.0%likely range 34.8% to 72.1%, 94 answers37.8%likely range 22.3% to 56.3%, 113 answers
Wait for an appointment54.1%likely range 34.2% to 72.7%, 87 answers34.2%likely range 18.6% to 54.1%, 99 answers
Being listened to70.3%likely range 50.2% to 84.8%, 94 answers74.3%likely range 55.4% to 87.1%, 109 answers
Care and concern72.1%likely range 51.8% to 86.1%, 93 answers75.3%likely range 56.7% to 87.7%, 112 answers
Confidence and trust81.1%likely range 61.1% to 92.2%, 90 answers84.1%likely range 65.4% to 93.6%, 103 answers
Involvement in decisions82.1%likely range 62.0% to 92.8%, 89 answers86.9%likely range 68.8% to 95.2%, 104 answers
Needs met83.0%likely range 63.5% to 93.2%, 93 answers78.7%likely range 59.7% to 90.2%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.9%likely range 85.7% to 94.3%, 176 patients88.3%likely range 83.2% to 91.9%, 213 patients
Children at 18 months87.8%likely range 82.1% to 91.9%, 172 patients86.8%likely range 81.4% to 90.8%, 197 patients
Children at 5 years79.3%likely range 72.2% to 85.0%, 150 patients78.1%likely range 71.1% to 83.8%, 160 patients
Women aged 25 to 4939.1%likely range 37.4% to 40.8%, 3,034 patients50.6%likely range 49.0% to 52.2%, 3,811 patients
Women aged 50 to 6464.0%likely range 60.8% to 67.2%, 862 patients70.3%likely range 67.5% to 73.0%, 1,055 patients
Facts (NHS England, not part of the grade)
Registered patients14,993August 202618,521August 2026
Primary care networkLoxford PCNLoxford PCN
Phone020 85147761020 85993977
Friends and Family Test (its own feedback)87.9% good or very good174 answers, June 2026No results for June 2026
Appointments (one month)7,385 in August 2026Same day 31.4%; face to face 78.2%6,160 in August 2026Same day 39.9%; face to face 71.9%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent6.7 including trainees and locums3,748 patients per permanent GP6.7 qualified permanent10.8 including trainees and locums2,764 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences