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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Ilford Lane Surgery and At Medics - the Loxford Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureIlford Lane SurgeryIG1 2SN×At Medics - the Loxford PracticeIG1 2SN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade64.0likely range 58.9 to 68.9109 survey answers61.1likely range 35.6 to 84.584 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good58.6%likely range 51.5% to 65.4%, 109 answers52.8%likely range 16.5% to 86.3%, 84 answers
Access (mean of the two below)76.5%likely range 71.8% to 80.2%80.2%likely range 77.3% to 82.5%
Appointments within two weeks of booking97.1%likely range 91.6% to 99.0%, 1,497 appointments89.7%likely range 86.8% to 92.0%, 8,256 appointments
Calls answered by the practice55.7%likely range 48.2% to 63.0%, 3,507 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone39.3%likely range 32.5% to 46.6%, 103 answers28.8%likely range 5.5% to 74.0%, 76 answers
Reception and admin team76.2%likely range 69.5% to 81.8%, 105 answers69.5%likely range 26.1% to 93.6%, 82 answers
Having a preferred professional46.3%likely range 39.4% to 53.5%, 108 answers28.7%likely range 5.8% to 72.3%, 84 answers
Seeing your preferred professional21.3%likely range 14.2% to 30.7%, 54 answersNot shown: fewer than 30 answers
Knowing the next step72.8%likely range 65.6% to 79.0%, 96 answers65.1%likely range 21.2% to 92.8%, 70 answers
Contacting the practice58.1%likely range 50.9% to 65.0%, 106 answers52.6%likely range 15.4% to 87.1%, 76 answers
Wait for an appointment57.1%likely range 49.2% to 64.6%, 90 answers54.4%likely range 14.2% to 89.6%, 61 answers
Being listened to69.2%likely range 62.2% to 75.4%, 105 answers79.3%likely range 30.9% to 97.1%, 73 answers
Care and concern74.6%likely range 67.8% to 80.4%, 103 answers78.6%likely range 30.6% to 96.8%, 74 answers
Confidence and trust82.8%likely range 76.6% to 87.7%, 101 answers89.8%likely range 37.8% to 99.2%, 70 answers
Involvement in decisions75.9%likely range 68.9% to 81.8%, 96 answers89.3%likely range 36.2% to 99.2%, 66 answers
Needs met79.7%likely range 73.2% to 85.0%, 102 answers79.7%likely range 30.9% to 97.2%, 72 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 85.8% to 97.7%, 68 patients80.9%likely range 77.4% to 83.9%, 560 patients
Children at 18 months81.9%likely range 71.5% to 89.1%, 72 patients78.4%likely range 74.7% to 81.6%, 546 patients
Children at 5 years87.9%likely range 77.1% to 94.0%, 58 patients74.8%likely range 70.5% to 78.6%, 440 patients
Women aged 25 to 4951.6%likely range 48.8% to 54.4%, 1,208 patients47.6%likely range 46.4% to 48.7%, 7,199 patients
Women aged 50 to 6471.8%likely range 67.0% to 76.1%, 372 patients69.0%likely range 66.6% to 71.4%, 1,401 patients
Facts (NHS England, not part of the grade)
Registered patients5,881August 202632,365August 2026
Primary care networkLoxford PCNLoxford PCN
Phone020 84781366020 38877900
Friends and Family Test (its own feedback)100.0% good or very good20 answers, June 202683.4% good or very good235 answers, June 2026
Appointments (one month)2,878 in August 2026Same day 36.3%; face to face 73.4%12,609 in August 2026Same day 61.4%; face to face 40.7%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent4.2 including trainees and locums2,445 patients per permanent GP7.6 qualified permanent11.7 including trainees and locums4,252 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences