Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hounslow Medical Centre and Bath Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hounslow Medical CentreTW3 3ET× | Bath Road SurgeryTW3 3ET× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.0likely range 71.6 to 87.698 survey answers | 78.9likely range 55.3 to 91.472 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.7%likely range 63.4% to 86.2%, 98 answers | 75.0%likely range 41.2% to 92.8%, 72 answers |
| Access (mean of the two below) | 90.7%likely range 88.6% to 92.0% | 88.0%likely range 86.2% to 89.0% |
| Appointments within two weeks of booking | 97.1%likely range 93.6% to 98.7%, 2,859 appointments | 97.5%likely range 95.7% to 98.5%, 7,641 appointments |
| Calls answered by the practice | 84.1%likely range 82.0% to 86.1%, 24,882 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.1%likely range 40.3% to 67.3%, 95 answers | 70.5%likely range 36.0% to 91.0%, 66 answers |
| Reception and admin team | 72.2%likely range 58.3% to 82.9%, 94 answers | 87.9%likely range 52.6% to 97.9%, 68 answers |
| Having a preferred professional | 40.9%likely range 28.3% to 54.8%, 96 answers | 33.6%likely range 11.4% to 66.5%, 70 answers |
| Seeing your preferred professional | 31.5%likely range 16.0% to 52.7%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.0%likely range 68.6% to 90.5%, 90 answers | 77.5%likely range 42.0% to 94.2%, 66 answers |
| Contacting the practice | 75.2%likely range 61.6% to 85.1%, 96 answers | 71.0%likely range 37.0% to 91.0%, 69 answers |
| Wait for an appointment | 55.8%likely range 41.6% to 69.1%, 91 answers | 64.4%likely range 28.6% to 89.1%, 55 answers |
| Being listened to | 82.7%likely range 69.9% to 90.8%, 96 answers | 76.7%likely range 41.6% to 93.8%, 67 answers |
| Care and concern | 80.3%likely range 67.1% to 89.0%, 96 answers | 79.6%likely range 44.5% to 95.0%, 68 answers |
| Confidence and trust | 90.1%likely range 78.5% to 95.8%, 93 answers | 96.2%likely range 60.8% to 99.8%, 65 answers |
| Involvement in decisions | 88.8%likely range 76.7% to 95.0%, 92 answers | 92.2%likely range 55.6% to 99.1%, 63 answers |
| Needs met | 91.7%likely range 80.2% to 96.8%, 91 answers | 90.6%likely range 53.9% to 98.8%, 63 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%likely range 80.9% to 94.3%, 84 patients | 91.9%likely range 86.9% to 95.1%, 173 patients |
| Children at 18 months | 83.7%likely range 75.4% to 89.5%, 104 patients | 91.1%likely range 85.6% to 94.6%, 157 patients |
| Children at 5 years | 59.6%likely range 49.2% to 69.1%, 89 patients | 83.6%likely range 76.6% to 88.8%, 140 patients |
| Women aged 25 to 49 | 49.2%likely range 46.9% to 51.5%, 1,851 patients | 72.9%likely range 71.3% to 74.5%, 2,918 patients |
| Women aged 50 to 64 | 71.5%likely range 67.8% to 74.9%, 631 patients | 86.0%likely range 83.7% to 88.1%, 960 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,455August 2026 | 15,922August 2026 |
| Primary care network | Hounslow Health PCN | Hounslow Health PCN |
| Phone | 020 86301011 | 020 85779035 |
| Friends and Family Test (its own feedback) | 88.6% good or very good193 answers, June 2026 | 95.8% good or very good48 answers, June 2026 |
| Appointments (one month) | 4,946 in August 2026Same day 55.1%; face to face 57.5% | 10,784 in August 2026Same day 51.2%; face to face 41.9% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums4,728 patients per permanent GP | 4.8 qualified permanent5.8 including trainees and locums3,329 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.