Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Greystones Medical Centre’s Practice Grade is clearly higher than Hollies Medical Centre’s: its likely range lies wholly above.
| Measure | Hollies Medical CentreS11 9AL× | Greystones Medical CentreS11 7BJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.9likely range 71.0 to 85.4122 survey answers | 89.3likely range 86.0 to 91.596 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.3%likely range 70.8% to 91.1%, 122 answers | 93.5%likely range 89.7% to 95.9%, 96 answers |
| Access (mean of the two below) | 71.7%likely range 67.8% to 75.1% | 79.3%likely range 72.9% to 84.1% |
| Appointments within two weeks of booking | 81.2%likely range 77.3% to 84.6%, 6,801 appointments | 79.9%likely range 71.5% to 86.2%, 1,708 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 78.6%likely range 68.9% to 85.9%, 1,809 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.3%likely range 41.7% to 69.9%, 104 answers | 95.4%likely range 91.6% to 97.5%, 81 answers |
| Reception and admin team | 92.5%likely range 81.8% to 97.1%, 119 answers | 97.3%likely range 94.4% to 98.8%, 90 answers |
| Having a preferred professional | 21.9%likely range 12.8% to 34.9%, 123 answers | 19.2%likely range 14.8% to 24.5%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.5%likely range 79.3% to 95.9%, 120 answers | 99.0%likely range 96.7% to 99.7%, 90 answers |
| Contacting the practice | 86.1%likely range 74.1% to 93.1%, 121 answers | 96.3%likely range 93.1% to 98.1%, 91 answers |
| Wait for an appointment | 92.7%likely range 81.9% to 97.3%, 116 answers | 87.7%likely range 82.8% to 91.4%, 88 answers |
| Being listened to | 87.3%likely range 75.3% to 93.9%, 119 answers | 91.0%likely range 86.7% to 94.0%, 93 answers |
| Care and concern | 88.6%likely range 77.0% to 94.8%, 120 answers | 94.5%likely range 90.9% to 96.8%, 93 answers |
| Confidence and trust | 95.3%likely range 85.4% to 98.6%, 118 answers | 97.7%likely range 94.9% to 98.9%, 94 answers |
| Involvement in decisions | 93.9%likely range 83.4% to 97.9%, 115 answers | 97.0%likely range 94.0% to 98.5%, 91 answers |
| Needs met | 91.1%likely range 80.1% to 96.3%, 120 answers | 96.8%likely range 93.8% to 98.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 96.2% to 100.0%, 97 patients | 93.6%likely range 82.8% to 97.8%, 47 patients |
| Children at 18 months | 95.7%likely range 90.2% to 98.1%, 115 patients | 100.0%likely range 92.9% to 100.0%, 50 patients |
| Children at 5 years | 88.4%likely range 81.5% to 93.0%, 121 patients | 94.0%likely range 83.8% to 97.9%, 50 patients |
| Women aged 25 to 49 | 73.3%likely range 71.4% to 75.1%, 2,181 patients | 78.2%likely range 75.3% to 80.8%, 847 patients |
| Women aged 50 to 64 | 79.4%likely range 76.6% to 82.0%, 880 patients | 80.2%likely range 75.3% to 84.3%, 298 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,185August 2026 | 4,299August 2026 |
| Primary care network | Porter Valley PCN | Porter Valley PCN |
| Phone | 0114 2550094 | 0114 2666528 |
| Friends and Family Test (its own feedback) | 96.9% good or very good65 answers, June 2026 | 93.2% good or very good88 answers, June 2026 |
| Appointments (one month) | 7,324 in August 2026Same day 52.9%; face to face 54.2% | 2,364 in August 2026Same day 55.6%; face to face 32.2% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent9.3 including trainees and locums2,064 patients per permanent GP | 1.9 qualified permanent3.8 including trainees and locums2,255 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.