Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hillfields Health Centre - 1 and Priory Gate Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hillfields Health Centre - 1CV1 4FS× | Priory Gate PracticeCV1 4FS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 70.1 to 82.795 survey answers | 81.3likely range 68.4 to 89.589 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.2%likely range 63.5% to 81.1%, 95 answers | 77.9%likely range 59.5% to 89.4%, 89 answers |
| Access (mean of the two below) | 86.1%likely range 80.1% to 89.6% | 89.2%likely range 84.8% to 92.5% |
| Appointments within two weeks of booking | 97.0%likely range 88.0% to 99.3%, 764 appointments | 99.5%likely range 97.2% to 99.9%, 3,035 appointments |
| Calls answered by the practice | 75.2%likely range 67.3% to 81.7%, 2,844 calls | 78.7%likely range 70.3% to 85.3%, 2,345 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 54.4% to 73.5%, 94 answers | 67.7%likely range 48.3% to 82.5%, 83 answers |
| Reception and admin team | 87.6%likely range 79.3% to 92.8%, 93 answers | 84.7%likely range 67.0% to 93.8%, 88 answers |
| Having a preferred professional | 37.8%likely range 28.6% to 48.0%, 92 answers | 30.1%likely range 16.3% to 48.9%, 89 answers |
| Seeing your preferred professional | 49.3%likely range 34.5% to 64.3%, 41 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 78.0%likely range 68.3% to 85.4%, 88 answers | 86.0%likely range 67.7% to 94.7%, 82 answers |
| Contacting the practice | 71.6%likely range 61.7% to 79.7%, 93 answers | 85.6%likely range 67.7% to 94.4%, 85 answers |
| Wait for an appointment | 74.0%likely range 63.4% to 82.3%, 81 answers | 89.4%likely range 70.6% to 96.7%, 74 answers |
| Being listened to | 82.1%likely range 73.1% to 88.6%, 92 answers | 81.6%likely range 62.9% to 92.0%, 84 answers |
| Care and concern | 78.1%likely range 68.6% to 85.4%, 91 answers | 78.1%likely range 59.2% to 89.8%, 84 answers |
| Confidence and trust | 92.7%likely range 85.3% to 96.5%, 89 answers | 91.3%likely range 74.5% to 97.4%, 84 answers |
| Involvement in decisions | 90.6%likely range 82.3% to 95.2%, 82 answers | 86.2%likely range 67.9% to 94.8%, 82 answers |
| Needs met | 84.0%likely range 75.1% to 90.2%, 91 answers | 89.2%likely range 71.6% to 96.4%, 82 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.4%likely range 78.8% to 92.8%, 87 patients | 84.6%likely range 77.4% to 89.8%, 130 patients |
| Children at 18 months | 62.9%likely range 52.5% to 72.2%, 89 patients | 63.5%likely range 55.5% to 70.8%, 148 patients |
| Children at 5 years | 71.0%likely range 59.4% to 80.4%, 69 patients | 63.8%likely range 56.1% to 70.8%, 160 patients |
| Women aged 25 to 49 | 38.8%likely range 36.1% to 41.6%, 1,194 patients | 45.4%likely range 43.4% to 47.4%, 2,457 patients |
| Women aged 50 to 64 | 67.3%likely range 61.5% to 72.5%, 278 patients | 65.5%likely range 61.4% to 69.3%, 550 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,898August 2026 | 10,790August 2026 |
| Primary care network | Coventry Navigation 1 PCN | Coventry Navigation 1 PCN |
| Phone | 024 76961373 | 024 76961370 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 1,732 in August 2026Same day 66.5%; face to face 51.3% | 4,073 in August 2026Same day 70.8%; face to face 34.1% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent4.9 including trainees and locums3,072 patients per permanent GP | 3.3 qualified permanent7.4 including trainees and locums3,237 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.