Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
High Street Surgery and Buckland Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | High Street SurgeryCT16 1EQ× | Buckland Medical PracticeCT16 2NP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.1likely range 73.2 to 83.6115 survey answers | 74.0likely range 63.7 to 82.297 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.5%likely range 71.2% to 85.8%, 115 answers | 68.7%likely range 54.0% to 80.4%, 97 answers |
| Access (mean of the two below) | 78.1%likely range 74.3% to 81.4% | 86.2%likely range 83.2% to 88.0%Clearly higher |
| Appointments within two weeks of booking | 90.0%likely range 85.1% to 93.5%, 3,094 appointments | 95.7%likely range 92.7% to 97.5%, 4,467 appointments |
| Calls answered by the practice | 66.1%likely range 60.3% to 71.5%, 5,742 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.9%likely range 64.0% to 80.2%, 111 answers | 64.2%likely range 48.5% to 77.4%, 85 answers |
| Reception and admin team | 96.9%likely range 91.9% to 98.9%, 112 answers | 80.4%likely range 66.0% to 89.6%, 92 answers |
| Having a preferred professional | 20.1%likely range 13.8% to 28.3%, 114 answers | 29.4%likely range 18.0% to 44.2%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.2%likely range 86.9% to 96.5%, 111 answers | 84.3%likely range 70.7% to 92.3%, 94 answers |
| Contacting the practice | 87.9%likely range 80.7% to 92.7%, 113 answers | 69.6%likely range 54.9% to 81.2%, 96 answers |
| Wait for an appointment | 84.5%likely range 76.3% to 90.3%, 102 answers | 59.1%likely range 42.5% to 73.8%, 76 answers |
| Being listened to | 82.1%likely range 73.9% to 88.1%, 109 answers | 90.6%likely range 77.9% to 96.3%, 91 answers |
| Care and concern | 83.0%likely range 75.1% to 88.9%, 112 answers | 80.9%likely range 66.4% to 90.1%, 89 answers |
| Confidence and trust | 86.4%likely range 78.7% to 91.6%, 108 answers | 91.2%likely range 78.5% to 96.7%, 89 answers |
| Involvement in decisions | 93.1%likely range 86.3% to 96.7%, 97 answers | 86.6%likely range 72.6% to 94.1%, 86 answers |
| Needs met | 86.8%likely range 79.2% to 91.9%, 109 answers | 88.8%likely range 75.6% to 95.3%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.5%likely range 81.3% to 94.4%, 86 patients | 91.8%likely range 84.0% to 96.0%, 85 patients |
| Children at 18 months | 92.6%likely range 84.8% to 96.6%, 81 patients | 92.8%likely range 85.1% to 96.6%, 83 patients |
| Children at 5 years | 84.8%likely range 76.5% to 90.6%, 99 patients | 88.1%likely range 80.4% to 93.1%, 101 patients |
| Women aged 25 to 49 | 66.0%likely range 63.6% to 68.3%, 1,557 patients | 75.6%likely range 73.4% to 77.8%, 1,486 patients |
| Women aged 50 to 64 | 69.7%likely range 66.3% to 73.0%, 717 patients | 76.9%likely range 73.9% to 79.6%, 851 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,722August 2026 | 10,039August 2026 |
| Primary care network | Dover Town PCN | Dover Town PCN |
| Phone | 01304 206463 | 01304 206353 |
| Friends and Family Test (its own feedback) | 92.8% good or very good97 answers, June 2026 | 92.7% good or very good96 answers, June 2026 |
| Appointments (one month) | 4,526 in August 2026Same day 55.9%; face to face 75.1% | 7,834 in August 2026Same day 62.7%; face to face 32.1% |
| Antibiotic items per STAR-PU (one year) | 1.09England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent3.9 including trainees and locums4,379 patients per permanent GP | 4.9 qualified permanent4.9 including trainees and locums2,046 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.