Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
High Glades Medical Centre and Sedlescombe House cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | High Glades Medical CentreTN37 7AT× | Sedlescombe HouseTN38 0TA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.7likely range 63.3 to 86.6105 survey answers | 84.4likely range 81.8 to 86.4105 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 76.5%likely range 56.1% to 89.2%, 105 answers | 84.2%likely range 81.9% to 86.3%, 105 answers |
| Access (mean of the two below) | 80.2%likely range 76.4% to 83.1% | 84.8%likely range 77.7% to 89.4% |
| Appointments within two weeks of booking | 89.7%likely range 85.9% to 92.6%, 4,887 appointments | 87.1%likely range 76.8% to 93.3%, 980 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 82.3%likely range 72.6% to 89.1%, 1,696 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.4%likely range 28.9% to 68.3%, 97 answers | 89.8%likely range 87.8% to 91.5%, 100 answers |
| Reception and admin team | 88.2%likely range 68.7% to 96.2%, 101 answers | 94.3%likely range 92.7% to 95.5%, 105 answers |
| Having a preferred professional | 27.9%likely range 13.7% to 48.4%, 105 answers | 46.9%likely range 43.9% to 49.9%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 67.1%likely range 62.5% to 71.4%, 44 answers |
| Knowing the next step | 82.6%likely range 61.9% to 93.3%, 98 answers | 93.3%likely range 91.6% to 94.7%, 102 answers |
| Contacting the practice | 70.3%likely range 49.3% to 85.2%, 101 answers | 88.4%likely range 86.3% to 90.2%, 100 answers |
| Wait for an appointment | 66.0%likely range 43.6% to 82.9%, 88 answers | 87.0%likely range 84.7% to 88.9%, 96 answers |
| Being listened to | 75.4%likely range 54.3% to 88.8%, 99 answers | 93.7%likely range 92.0% to 95.0%, 102 answers |
| Care and concern | 83.0%likely range 62.4% to 93.4%, 99 answers | 93.2%likely range 91.5% to 94.6%, 102 answers |
| Confidence and trust | 93.0%likely range 74.4% to 98.4%, 98 answers | 94.7%likely range 93.2% to 96.0%, 100 answers |
| Involvement in decisions | 89.2%likely range 69.0% to 96.9%, 93 answers | 92.8%likely range 90.9% to 94.3%, 91 answers |
| Needs met | 84.7%likely range 64.1% to 94.5%, 96 answers | 94.3%likely range 92.7% to 95.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.1%likely range 77.3% to 89.2%, 145 patients | 100.0%likely range 82.4% to 100.0%, 18 patients |
| Children at 18 months | 83.8%likely range 77.0% to 88.9%, 148 patients | 91.3%likely range 73.2% to 97.6%, 23 patients |
| Children at 5 years | 85.0%likely range 79.3% to 89.3%, 193 patients | 87.0%likely range 67.9% to 95.5%, 23 patients |
| Women aged 25 to 49 | 66.7%likely range 65.0% to 68.4%, 3,003 patients | 76.4%likely range 72.0% to 80.2%, 406 patients |
| Women aged 50 to 64 | 70.9%likely range 68.8% to 73.0%, 1,774 patients | 73.9%likely range 68.7% to 78.6%, 299 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,328August 2026 | 2,926August 2026 |
| Primary care network | Hastings & St Leonards PCN | Hastings & St Leonards PCN |
| Phone | 01424 754678 | 01424 720574 |
| Friends and Family Test (its own feedback) | 97.1% good or very good274 answers, June 2026 | 94.9% good or very good78 answers, June 2026 |
| Appointments (one month) | 8,586 in August 2026Same day 51.3%; face to face 43.8% | 1,740 in August 2026Same day 47.0%; face to face 85.3% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent8.3 including trainees and locums3,831 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums1,784 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.