Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Priory Road Surgery’s Practice Grade is clearly higher than Hastings Old Town Surgery’s: its likely range lies wholly above.
| Measure | Hastings Old Town SurgeryTN34 3DW× | Priory Road SurgeryTN34 3JJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.5likely range 43.7 to 80.7103 survey answers | 87.2likely range 84.5 to 89.2108 survey answersClearly higher |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 61.3%likely range 31.6% to 84.5%, 103 answers | 88.7%likely range 85.7% to 91.2%, 108 answersClearly higher |
| Access (mean of the two below) | 71.7%likely range 68.6% to 74.6% | 83.6%likely range 77.6% to 87.0%Clearly higher |
| Appointments within two weeks of booking | 83.1%likely range 78.9% to 86.6%, 5,530 appointments | 93.1%likely range 87.1% to 96.5%, 1,808 appointmentsClearly higher |
| Calls answered by the practice | 60.3%likely range 55.5% to 64.8%, 8,818 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 12.8%likely range 2.4% to 47.1%, 90 answers | 74.6%likely range 70.5% to 78.3%, 101 answers |
| Reception and admin team | 83.6%likely range 50.2% to 96.3%, 95 answers | 92.6%likely range 90.0% to 94.6%, 105 answers |
| Having a preferred professional | 23.6%likely range 7.1% to 55.6%, 102 answers | 40.7%likely range 36.5% to 45.0%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 58.4%likely range 51.1% to 65.3%, 39 answers |
| Knowing the next step | 74.3%likely range 41.1% to 92.3%, 93 answers | 91.7%likely range 89.0% to 93.8%, 104 answers |
| Contacting the practice | 55.3%likely range 26.6% to 80.9%, 100 answers | 87.8%likely range 84.7% to 90.4%, 106 answers |
| Wait for an appointment | 68.6%likely range 34.7% to 90.0%, 84 answers | 94.9%likely range 92.6% to 96.6%, 97 answers |
| Being listened to | 81.8%likely range 48.6% to 95.5%, 96 answers | 86.2%likely range 82.9% to 88.9%, 105 answers |
| Care and concern | 80.6%likely range 47.3% to 95.1%, 95 answers | 83.3%likely range 79.9% to 86.3%, 105 answers |
| Confidence and trust | 81.9%likely range 48.4% to 95.6%, 94 answers | 97.8%likely range 96.1% to 98.7%, 104 answers |
| Involvement in decisions | 87.5%likely range 52.9% to 97.8%, 88 answers | 93.9%likely range 91.4% to 95.8%, 98 answers |
| Needs met | 82.6%likely range 49.4% to 95.8%, 96 answers | 91.3%likely range 88.6% to 93.5%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.5%likely range 80.5% to 89.4%, 241 patients | 83.3%likely range 70.4% to 91.3%, 48 patients |
| Children at 18 months | 86.7%likely range 81.7% to 90.5%, 226 patients | 94.1%likely range 84.1% to 98.0%, 51 patients |
| Children at 5 years | 84.2%likely range 79.3% to 88.2%, 260 patients | 79.1%likely range 64.8% to 88.6%, 43 patients |
| Women aged 25 to 49 | 63.5%likely range 62.0% to 64.9%, 4,184 patients | 70.9%likely range 67.4% to 74.1%, 697 patients |
| Women aged 50 to 64 | 67.6%likely range 65.7% to 69.5%, 2,383 patients | 74.1%likely range 69.2% to 78.4%, 351 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 25,342August 2026 | 3,869August 2026 |
| Primary care network | Hastings & St Leonards PCN | Hastings & St Leonards PCN |
| Phone | 01424 452800 | 01424 430800 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 10,945 in August 2026Same day 27.1%; face to face 59.3% | 2,217 in August 2026Same day 45.8%; face to face 40.0% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent10.5 including trainees and locums3,818 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums3,869 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.