Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Handsworth Medical Practice and Clover Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Handsworth Medical PracticeS13 9BZ× | Clover Group PracticeS9 4QH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.6likely range 68.3 to 85.8101 survey answers | 66.2likely range 50.0 to 79.497 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.3%likely range 61.7% to 86.5%, 101 answers | 61.4%likely range 38.3% to 80.3%, 97 answers |
| Access (mean of the two below) | 83.7%likely range 80.6% to 86.4%Clearly higher | 77.2%likely range 73.7% to 80.1% |
| Appointments within two weeks of booking | 95.2%likely range 92.1% to 97.2%, 4,351 appointmentsClearly higher | 86.7%likely range 83.2% to 89.6%, 6,716 appointments |
| Calls answered by the practice | 72.1%likely range 66.6% to 77.0%, 5,906 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.3%likely range 39.5% to 68.4%, 99 answers | 43.1%likely range 22.6% to 66.3%, 91 answers |
| Reception and admin team | 87.7%likely range 74.3% to 94.6%, 97 answers | 72.2%likely range 47.9% to 88.0%, 92 answers |
| Having a preferred professional | 15.7%likely range 7.7% to 29.5%, 99 answers | 29.7%likely range 13.4% to 53.5%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.3%likely range 81.3% to 97.8%, 96 answers | 71.2%likely range 45.6% to 87.9%, 83 answers |
| Contacting the practice | 83.5%likely range 69.5% to 91.8%, 98 answers | 54.0%likely range 31.5% to 75.0%, 93 answers |
| Wait for an appointment | 81.0%likely range 66.0% to 90.4%, 90 answers | 43.0%likely range 21.5% to 67.5%, 80 answers |
| Being listened to | 87.6%likely range 74.4% to 94.5%, 98 answers | 77.8%likely range 52.6% to 91.7%, 86 answers |
| Care and concern | 88.9%likely range 75.9% to 95.3%, 98 answers | 77.8%likely range 52.4% to 91.7%, 85 answers |
| Confidence and trust | 97.9%likely range 88.0% to 99.7%, 97 answers | 84.5%likely range 59.1% to 95.4%, 82 answers |
| Involvement in decisions | 91.5%likely range 78.8% to 96.9%, 94 answers | 78.7%likely range 52.6% to 92.5%, 80 answers |
| Needs met | 88.7%likely range 75.4% to 95.3%, 95 answers | 83.1%likely range 57.0% to 94.8%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.9%likely range 84.1% to 95.0%, 110 patients | 81.6%likely range 75.7% to 86.3%, 201 patients |
| Children at 18 months | 91.1%likely range 84.7% to 94.9%, 123 patients | 79.0%likely range 72.7% to 84.1%, 195 patients |
| Children at 5 years | 97.7%likely range 93.5% to 99.2%, 132 patients | 81.4%likely range 75.7% to 86.0%, 220 patients |
| Women aged 25 to 49 | 73.9%likely range 71.9% to 75.8%, 1,904 patients | 43.9%likely range 42.0% to 45.8%, 2,567 patients |
| Women aged 50 to 64 | 75.9%likely range 73.0% to 78.6%, 908 patients | 59.6%likely range 56.1% to 63.0%, 777 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,630August 2026 | 15,245August 2026 |
| Primary care network | Seven Hills PCN | Seven Hills PCN |
| Phone | 0114 2697505 | 0114 2260000 |
| Friends and Family Test (its own feedback) | 87.5% good or very good144 answers, June 2026 | 90.3% good or very good207 answers, June 2026 |
| Appointments (one month) | 7,562 in August 2026Same day 47.1%; face to face 40.3% | 9,802 in August 2026Same day 50.9%; face to face 53.6% |
| Antibiotic items per STAR-PU (one year) | 1.02England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent8.1 including trainees and locums1,930 patients per permanent GP | 10.0 qualified permanent13.1 including trainees and locums1,523 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.