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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Grove Road Surgery’s Practice Grade is clearly higher than St Ann's Road Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureGrove Road SurgeryN15 5HJ×St Ann's Road SurgeryN15 5AZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.6likely range 80.6 to 87.697 survey answersClearly higher59.1likely range 41.6 to 77.274 survey answers
Label (against the England average)Patients: clearly above the England averageNo label
Patients who describe the practice as good86.5%likely range 81.8% to 90.1%, 97 answersClearly higher48.3%likely range 23.4% to 74.1%, 74 answers
Access (mean of the two below)80.1%likely range 72.1% to 85.5%84.3%likely range 78.7% to 87.3%
Appointments within two weeks of booking84.7%likely range 72.0% to 92.2%, 743 appointments93.8%likely range 88.2% to 96.8%, 1,979 appointments
Calls answered by the practice75.5%likely range 65.7% to 83.2%, 1,890 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone72.9%likely range 67.1% to 78.1%, 94 answers33.3%likely range 13.0% to 62.6%, 70 answers
Reception and admin team86.7%likely range 82.0% to 90.3%, 97 answers58.5%likely range 30.4% to 82.0%, 69 answers
Having a preferred professional48.3%likely range 42.3% to 54.4%, 97 answers27.1%likely range 9.7% to 56.3%, 74 answers
Seeing your preferred professional61.3%likely range 52.2% to 69.7%, 45 answersNot shown: fewer than 30 answers
Knowing the next step79.4%likely range 73.8% to 84.0%, 92 answers67.6%likely range 36.7% to 88.2%, 63 answers
Contacting the practice82.2%likely range 77.0% to 86.5%, 95 answers51.0%likely range 25.1% to 76.4%, 72 answers
Wait for an appointment78.6%likely range 72.5% to 83.6%, 80 answers48.8%likely range 22.3% to 75.9%, 64 answers
Being listened to89.6%likely range 85.2% to 92.9%, 93 answers69.4%likely range 39.4% to 88.8%, 68 answers
Care and concern89.4%likely range 85.0% to 92.7%, 93 answers68.0%likely range 38.1% to 88.0%, 68 answers
Confidence and trust92.3%likely range 88.2% to 95.0%, 93 answers76.1%likely range 45.3% to 92.5%, 67 answers
Involvement in decisions90.8%likely range 86.4% to 93.9%, 88 answers79.9%likely range 48.4% to 94.4%, 65 answers
Needs met92.2%likely range 88.0% to 95.0%, 87 answers71.9%likely range 41.1% to 90.3%, 66 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.6%likely range 70.3% to 92.8%, 39 patients80.0%likely range 71.4% to 86.5%, 105 patients
Children at 18 months67.5%likely range 52.0% to 79.9%, 40 patients61.7%likely range 52.2% to 70.3%, 107 patients
Children at 5 years52.3%likely range 37.9% to 66.2%, 44 patients62.4%likely range 53.4% to 70.6%, 117 patients
Women aged 25 to 4958.5%likely range 55.4% to 61.6%, 969 patients61.2%likely range 59.5% to 62.9%, 3,197 patients
Women aged 50 to 6475.1%likely range 70.8% to 79.0%, 422 patients75.8%likely range 73.2% to 78.3%, 1,051 patients
Facts (NHS England, not part of the grade)
Registered patients4,618August 202613,402August 2026
Primary care networkHaringey - N15/south East PCNHaringey - N15/south East PCN
Phone020 88009781020 88004032
Friends and Family Test (its own feedback)No results for June 202675.0% good or very good108 answers, June 2026
Appointments (one month)1,214 in August 2026Same day 48.2%; face to face 64.7%5,501 in August 2026Same day 47.8%; face to face 33.9%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.43England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent2.4 including trainees and locums1,924 patients per permanent GP3.9 qualified permanent6.0 including trainees and locums3,478 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences