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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Grove Medical Practice and Spinney Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGrove Medical PracticePE27 5JD×Spinney SurgeryPE27 3TP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.0likely range 72.0 to 86.9109 survey answers83.9likely range 77.6 to 88.5118 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good81.7%likely range 68.9% to 90.1%, 109 answers81.6%likely range 72.7% to 88.1%, 118 answers
Access (mean of the two below)79.2%likely range 75.6% to 82.0%89.1%likely range 87.3% to 89.9%Clearly higher
Appointments within two weeks of booking88.7%likely range 85.1% to 91.5%, 5,680 appointments98.6%likely range 96.8% to 99.4%, 5,987 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone45.1%likely range 31.6% to 59.3%, 101 answers44.1%likely range 33.3% to 55.4%, 92 answers
Reception and admin team89.3%likely range 77.5% to 95.3%, 106 answers86.8%likely range 78.3% to 92.3%, 113 answers
Having a preferred professional26.6%likely range 16.3% to 40.3%, 108 answers24.5%likely range 17.0% to 34.1%, 118 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step87.6%likely range 75.2% to 94.2%, 103 answers84.2%likely range 75.5% to 90.3%, 115 answers
Contacting the practice74.4%likely range 60.6% to 84.5%, 106 answers76.9%likely range 67.4% to 84.2%, 117 answers
Wait for an appointment65.8%likely range 51.2% to 78.0%, 98 answers86.8%likely range 77.7% to 92.5%, 101 answers
Being listened to92.0%likely range 81.0% to 96.9%, 108 answers86.2%likely range 77.7% to 91.8%, 114 answers
Care and concern93.1%likely range 82.4% to 97.5%, 108 answers86.4%likely range 77.9% to 91.9%, 114 answers
Confidence and trust98.1%likely range 89.6% to 99.7%, 108 answers91.2%likely range 83.5% to 95.5%, 112 answers
Involvement in decisions96.6%likely range 87.2% to 99.2%, 106 answers91.3%likely range 83.4% to 95.7%, 106 answers
Needs met97.1%likely range 88.0% to 99.4%, 107 answers90.3%likely range 82.6% to 94.8%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.9%likely range 89.9% to 98.4%, 97 patients92.2%likely range 86.2% to 95.7%, 128 patients
Children at 18 months95.5%likely range 89.9% to 98.1%, 111 patients94.2%likely range 87.9% to 97.3%, 103 patients
Children at 5 years91.9%likely range 85.8% to 95.6%, 124 patients91.8%likely range 85.2% to 95.6%, 110 patients
Women aged 25 to 4969.7%likely range 67.7% to 71.6%, 2,167 patients76.9%likely range 75.0% to 78.7%, 1,967 patients
Women aged 50 to 6479.6%likely range 77.4% to 81.6%, 1,448 patients80.1%likely range 77.5% to 82.4%, 1,038 patients
Facts (NHS England, not part of the grade)
Registered patients15,086August 202611,619August 2026
Primary care networkSt Ives PCNSt Ives PCN
Phone01480 46220601480 495347
Friends and Family Test (its own feedback)96.0% good or very good300 answers, June 202697.8% good or very good138 answers, June 2026
Appointments (one month)9,894 in August 2026Same day 44.6%; face to face 53.9%10,268 in August 2026Same day 58.4%; face to face 41.4%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent9.5 including trainees and locums2,143 patients per permanent GP5.4 qualified permanent9.9 including trainees and locums2,161 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences