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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Green Ridge Surgery and Yardley Wood Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGreen Ridge SurgeryB13 0HN×Yardley Wood Health CentreB14 4DU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.0likely range 74.7 to 90.487 survey answers87.2likely range 79.6 to 91.598 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good86.8%likely range 72.1% to 94.3%, 87 answers88.5%likely range 77.7% to 94.5%, 98 answers
Access (mean of the two below)80.8%likely range 76.4% to 84.5%84.0%likely range 80.2% to 86.5%
Appointments within two weeks of booking91.6%likely range 87.6% to 94.4%, 4,023 appointments93.5%likely range 89.7% to 96.0%, 3,640 appointments
Calls answered by the practice69.9%likely range 62.0% to 76.7%, 3,086 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone61.9%likely range 44.3% to 76.9%, 74 answers75.2%likely range 62.2% to 84.9%, 92 answers
Reception and admin team92.4%likely range 78.9% to 97.5%, 85 answers93.9%likely range 84.2% to 97.8%, 95 answers
Having a preferred professional33.5%likely range 20.2% to 50.0%, 85 answers24.2%likely range 14.9% to 36.7%, 98 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step90.8%likely range 76.7% to 96.8%, 83 answers94.3%likely range 84.6% to 98.0%, 93 answers
Contacting the practice86.6%likely range 71.7% to 94.3%, 85 answers87.0%likely range 75.8% to 93.5%, 97 answers
Wait for an appointment73.4%likely range 56.4% to 85.4%, 80 answers85.0%likely range 72.9% to 92.3%, 89 answers
Being listened to90.4%likely range 76.2% to 96.5%, 84 answers91.3%likely range 80.9% to 96.3%, 95 answers
Care and concern93.5%likely range 80.3% to 98.0%, 85 answers89.5%likely range 78.6% to 95.2%, 93 answers
Confidence and trust99.6%likely range 89.4% to 100.0%, 85 answers97.5%likely range 89.3% to 99.5%, 94 answers
Involvement in decisions98.8%likely range 87.6% to 99.9%, 81 answers96.0%likely range 87.0% to 98.8%, 93 answers
Needs met94.8%likely range 81.6% to 98.7%, 81 answers96.4%likely range 87.6% to 99.0%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.0%likely range 73.1% to 87.0%, 121 patients81.3%likely range 72.1% to 88.0%, 91 patients
Children at 18 months77.5%likely range 69.2% to 84.1%, 120 patients83.2%likely range 75.0% to 89.1%, 107 patients
Children at 5 years70.2%likely range 62.5% to 76.9%, 151 patients81.3%likely range 73.5% to 87.2%, 123 patients
Women aged 25 to 4965.8%likely range 63.6% to 67.9%, 1,832 patients64.1%likely range 61.8% to 66.3%, 1,746 patients
Women aged 50 to 6472.5%likely range 69.2% to 75.6%, 757 patients74.7%likely range 71.6% to 77.5%, 845 patients
Facts (NHS England, not part of the grade)
Registered patients10,546August 202610,820August 2026
Primary care networkMoseley, Billesley & Yardley Wood PCNMoseley, Billesley & Yardley Wood PCN
Phone0121 46582300121 4745186
Friends and Family Test (its own feedback)93.9% good or very good49 answers, June 202695.4% good or very good262 answers, June 2026
Appointments (one month)4,477 in August 2026Same day 47.3%; face to face 66.2%5,261 in August 2026Same day 55.7%; face to face 73.0%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20261.04England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.6 qualified permanent7.5 including trainees and locums1,897 patients per permanent GP8.6 qualified permanent10.3 including trainees and locums1,253 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences