Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Grange Street Surgery’s Practice Grade is clearly higher than Parkbury House Surgery’s: its likely range lies wholly above.
| Measure | Grange Street SurgeryAL3 5NF× | Parkbury House SurgeryAL1 3HD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.1likely range 86.7 to 92.3127 survey answersClearly higher | 78.2likely range 68.1 to 83.9121 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 94.3%likely range 89.9% to 96.9%, 127 answers | 84.8%likely range 70.5% to 92.9%, 121 answers |
| Access (mean of the two below) | 80.3%likely range 75.3% to 84.2%Clearly higher | 62.5%likely range 58.5% to 66.2% |
| Appointments within two weeks of booking | 78.5%likely range 70.3% to 85.0%, 1,797 appointments | 78.5%likely range 73.2% to 83.0%, 4,109 appointments |
| Calls answered by the practice | 81.9%likely range 76.4% to 86.4%, 4,660 callsClearly higher | 46.4%likely range 40.4% to 52.4%, 5,485 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 86.4%likely range 80.6% to 90.7%, 126 answers | 45.0%likely range 30.1% to 60.9%, 113 answers |
| Reception and admin team | 93.8%likely range 89.3% to 96.5%, 127 answers | 81.6%likely range 66.4% to 90.9%, 115 answers |
| Having a preferred professional | 56.2%likely range 48.8% to 63.3%, 125 answers | 19.2%likely range 9.8% to 34.1%, 120 answers |
| Seeing your preferred professional | 76.7%likely range 67.4% to 83.9%, 71 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 95.6%likely range 91.4% to 97.8%, 124 answers | 85.1%likely range 70.3% to 93.2%, 115 answers |
| Contacting the practice | 90.0%likely range 84.7% to 93.6%, 125 answers | 74.4%likely range 59.0% to 85.5%, 121 answers |
| Wait for an appointment | 80.0%likely range 73.4% to 85.3%, 123 answers | 74.8%likely range 57.9% to 86.5%, 102 answers |
| Being listened to | 95.1%likely range 90.9% to 97.5%, 125 answers | 90.9%likely range 77.5% to 96.7%, 115 answers |
| Care and concern | 96.3%likely range 92.4% to 98.3%, 125 answers | 89.1%likely range 75.1% to 95.6%, 115 answers |
| Confidence and trust | 97.4%likely range 93.8% to 98.9%, 125 answers | 98.5%likely range 87.8% to 99.8%, 111 answers |
| Involvement in decisions | 97.7%likely range 94.2% to 99.1%, 120 answers | 98.0%likely range 86.6% to 99.7%, 107 answers |
| Needs met | 99.1%likely range 96.4% to 99.8%, 125 answers | 97.0%likely range 85.5% to 99.4%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.0%likely range 87.8% to 98.0%, 80 patients | 91.9%likely range 87.6% to 94.8%, 223 patients |
| Children at 18 months | 95.6%likely range 89.2% to 98.3%, 91 patients | 92.7%likely range 88.1% to 95.6%, 191 patients |
| Children at 5 years | 92.3%likely range 85.0% to 96.2%, 91 patients | 90.8%likely range 86.7% to 93.7%, 261 patients |
| Women aged 25 to 49 | 73.2%likely range 71.1% to 75.3%, 1,697 patients | 71.5%likely range 70.1% to 72.9%, 3,997 patients |
| Women aged 50 to 64 | 80.8%likely range 78.3% to 83.0%, 1,078 patients | 79.7%likely range 77.8% to 81.4%, 1,886 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,283August 2026 | 21,651August 2026 |
| Primary care network | Alban Healthcare PCN | Alban Healthcare PCN |
| Phone | 01727 833550 | 01727 851589 |
| Friends and Family Test (its own feedback) | 96.3% good or very good454 answers, June 2026 | 95.7% good or very good232 answers, June 2026 |
| Appointments (one month) | 2,556 in August 2026Same day 38.4%; face to face 87.1% | 5,187 in August 2026Same day 33.1%; face to face 50.8% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.3 qualified permanent8.2 including trainees and locums1,641 patients per permanent GP | 10.0 qualified permanent16.5 including trainees and locums2,170 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.