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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Goldenhill Medical Centre and Middleport Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGoldenhill Medical CentreST6 5QJ×Middleport Medical CentreST6 3PN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.7likely range 81.9 to 90.2109 survey answers80.9likely range 75.9 to 84.996 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good84.9%likely range 78.4% to 89.7%, 109 answers78.6%likely range 71.7% to 84.1%, 96 answers
Access (mean of the two below)90.7%likely range 86.1% to 93.5%86.2%likely range 81.5% to 89.5%
Appointments within two weeks of booking93.9%likely range 88.4% to 96.9%, 1,982 appointments87.6%likely range 81.3% to 92.0%, 2,227 appointments
Calls answered by the practice87.3%likely range 79.9% to 92.2%, 2,384 calls84.6%likely range 77.7% to 89.7%, 2,911 calls
More survey questions (not part of the grade)
Getting through on the phone88.1%likely range 81.9% to 92.4%, 105 answers75.7%likely range 68.4% to 81.7%, 92 answers
Reception and admin team87.6%likely range 81.5% to 91.9%, 109 answers86.0%likely range 79.9% to 90.4%, 96 answers
Having a preferred professional29.8%likely range 23.1% to 37.4%, 109 answers26.6%likely range 20.4% to 33.8%, 95 answers
Seeing your preferred professional41.8%likely range 27.9% to 57.2%, 30 answersNot shown: fewer than 30 answers
Knowing the next step83.7%likely range 76.9% to 88.8%, 105 answers87.5%likely range 81.3% to 91.8%, 90 answers
Contacting the practice82.5%likely range 75.7% to 87.7%, 108 answers81.0%likely range 74.2% to 86.3%, 94 answers
Wait for an appointment77.3%likely range 69.7% to 83.4%, 100 answers76.6%likely range 69.2% to 82.7%, 87 answers
Being listened to92.3%likely range 87.0% to 95.6%, 107 answers83.8%likely range 77.3% to 88.7%, 93 answers
Care and concern90.9%likely range 85.2% to 94.5%, 107 answers83.8%likely range 77.3% to 88.7%, 93 answers
Confidence and trust94.9%likely range 90.1% to 97.4%, 106 answers82.9%likely range 76.3% to 87.9%, 93 answers
Involvement in decisions94.1%likely range 89.0% to 96.9%, 102 answers90.2%likely range 84.5% to 93.9%, 92 answers
Needs met93.6%likely range 88.6% to 96.6%, 106 answers86.7%likely range 80.6% to 91.1%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.5%likely range 70.4% to 89.1%, 65 patients79.0%likely range 67.4% to 87.3%, 62 patients
Children at 18 months80.8%likely range 68.1% to 89.2%, 52 patients85.0%likely range 73.9% to 91.9%, 60 patients
Children at 5 years85.7%likely range 75.0% to 92.3%, 63 patients77.0%likely range 66.3% to 85.1%, 74 patients
Women aged 25 to 4971.5%likely range 68.5% to 74.4%, 885 patients58.3%likely range 55.0% to 61.4%, 920 patients
Women aged 50 to 6478.7%likely range 74.5% to 82.3%, 417 patients63.0%likely range 56.9% to 68.7%, 254 patients
Facts (NHS England, not part of the grade)
Registered patients5,289August 20264,592August 2026
Primary care networkAbout Better Care (Abc) PCNAbout Better Care (Abc) PCN
Phone01782 7722420300 1231131
Friends and Family Test (its own feedback)83.3% good or very good24 answers, June 202688.2% good or very good17 answers, June 2026
Appointments (one month)2,096 in August 2026Same day 46.1%; face to face 64.7%2,377 in August 2026Same day 38.7%; face to face 51.0%
Antibiotic items per STAR-PU (one year)1.32England 0.74, April 2025 to March 20261.15England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent4.5 including trainees and locums3,480 patients per permanent GP2.9 qualified permanent2.9 including trainees and locums1,580 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences