Stoke-on-Trent · Compare
Goldenhill Medical Centre vs Middleport Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Goldenhill Medical Centre and Middleport Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Goldenhill Medical CentreST6 5QJ | Middleport Medical CentreST6 3PN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 81.9 to 90.2109 survey answers | 80.9likely range 75.9 to 84.996 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.9%likely range 78.4% to 89.7%, 109 answers | 78.6%likely range 71.7% to 84.1%, 96 answers |
| Access (mean of the two below) | 90.7%likely range 86.1% to 93.5% | 86.2%likely range 81.5% to 89.5% |
| Appointments within two weeks of booking | 93.9%likely range 88.4% to 96.9%, 1,982 appointments | 87.6%likely range 81.3% to 92.0%, 2,227 appointments |
| Calls answered by the practice | 87.3%likely range 79.9% to 92.2%, 2,384 calls | 84.6%likely range 77.7% to 89.7%, 2,911 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.1%likely range 81.9% to 92.4%, 105 answers | 75.7%likely range 68.4% to 81.7%, 92 answers |
| Reception and admin team | 87.6%likely range 81.5% to 91.9%, 109 answers | 86.0%likely range 79.9% to 90.4%, 96 answers |
| Having a preferred professional | 29.8%likely range 23.1% to 37.4%, 109 answers | 26.6%likely range 20.4% to 33.8%, 95 answers |
| Seeing your preferred professional | 41.8%likely range 27.9% to 57.2%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.7%likely range 76.9% to 88.8%, 105 answers | 87.5%likely range 81.3% to 91.8%, 90 answers |
| Contacting the practice | 82.5%likely range 75.7% to 87.7%, 108 answers | 81.0%likely range 74.2% to 86.3%, 94 answers |
| Wait for an appointment | 77.3%likely range 69.7% to 83.4%, 100 answers | 76.6%likely range 69.2% to 82.7%, 87 answers |
| Being listened to | 92.3%likely range 87.0% to 95.6%, 107 answers | 83.8%likely range 77.3% to 88.7%, 93 answers |
| Care and concern | 90.9%likely range 85.2% to 94.5%, 107 answers | 83.8%likely range 77.3% to 88.7%, 93 answers |
| Confidence and trust | 94.9%likely range 90.1% to 97.4%, 106 answers | 82.9%likely range 76.3% to 87.9%, 93 answers |
| Involvement in decisions | 94.1%likely range 89.0% to 96.9%, 102 answers | 90.2%likely range 84.5% to 93.9%, 92 answers |
| Needs met | 93.6%likely range 88.6% to 96.6%, 106 answers | 86.7%likely range 80.6% to 91.1%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.5%likely range 70.4% to 89.1%, 65 patients | 79.0%likely range 67.4% to 87.3%, 62 patients |
| Children at 18 months | 80.8%likely range 68.1% to 89.2%, 52 patients | 85.0%likely range 73.9% to 91.9%, 60 patients |
| Children at 5 years | 85.7%likely range 75.0% to 92.3%, 63 patients | 77.0%likely range 66.3% to 85.1%, 74 patients |
| Women aged 25 to 49 | 71.5%likely range 68.5% to 74.4%, 885 patients | 58.3%likely range 55.0% to 61.4%, 920 patients |
| Women aged 50 to 64 | 78.7%likely range 74.5% to 82.3%, 417 patients | 63.0%likely range 56.9% to 68.7%, 254 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,289August 2026 | 4,592August 2026 |
| Primary care network | About Better Care (Abc) PCN | About Better Care (Abc) PCN |
| Phone | 01782 772242 | 0300 1231131 |
| Friends and Family Test (its own feedback) | 83.3% good or very good24 answers, June 2026 | 88.2% good or very good17 answers, June 2026 |
| Appointments (one month) | 2,096 in August 2026Same day 46.1%; face to face 64.7% | 2,377 in August 2026Same day 38.7%; face to face 51.0% |
| Antibiotic items per STAR-PU (one year) | 1.32England 0.74, April 2025 to March 2026 | 1.15England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent4.5 including trainees and locums3,480 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums1,580 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.