Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Vine Medical Centre’s Practice Grade is clearly higher than Glenlyn Medical Centre’s: its likely range lies wholly above.
| Measure | Glenlyn Medical CentreKT8 0JX× | Vine Medical CentreKT8 9LJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.5likely range 52.2 to 77.999 survey answers | 84.7likely range 79.8 to 88.0110 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 55.2%likely range 36.2% to 72.8%, 99 answers | 88.6%likely range 82.4% to 92.8%, 110 answersClearly higher |
| Access (mean of the two below) | 89.4%likely range 86.2% to 91.8%Clearly higher | 75.4%likely range 68.2% to 80.6% |
| Appointments within two weeks of booking | 94.2%likely range 90.4% to 96.6%, 3,457 appointmentsClearly higher | 84.9%likely range 77.7% to 90.1%, 1,976 appointments |
| Calls answered by the practice | 84.5%likely range 79.3% to 88.6%, 4,827 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.2%likely range 13.5% to 49.8%, 84 answers | 71.2%likely range 63.0% to 78.3%, 101 answers |
| Reception and admin team | 69.6%likely range 48.2% to 85.0%, 85 answers | 89.3%likely range 83.0% to 93.4%, 107 answers |
| Having a preferred professional | 15.1%likely range 5.8% to 33.8%, 99 answers | 32.7%likely range 25.6% to 40.8%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 66.0%likely range 50.4% to 78.8%, 32 answers |
| Knowing the next step | 74.3%likely range 53.6% to 87.8%, 91 answers | 90.2%likely range 84.3% to 94.1%, 110 answers |
| Contacting the practice | 54.7%likely range 35.6% to 72.6%, 97 answers | 85.5%likely range 78.9% to 90.4%, 110 answers |
| Wait for an appointment | 55.2%likely range 34.1% to 74.6%, 79 answers | 88.5%likely range 81.9% to 92.9%, 102 answers |
| Being listened to | 82.3%likely range 62.4% to 92.9%, 92 answers | 94.6%likely range 89.6% to 97.3%, 108 answers |
| Care and concern | 82.3%likely range 62.5% to 92.8%, 93 answers | 94.0%likely range 88.8% to 96.9%, 108 answers |
| Confidence and trust | 91.1%likely range 73.2% to 97.4%, 96 answers | 98.0%likely range 94.2% to 99.4%, 108 answers |
| Involvement in decisions | 82.9%likely range 62.6% to 93.4%, 88 answers | 98.9%likely range 95.3% to 99.7%, 104 answers |
| Needs met | 87.3%likely range 68.5% to 95.6%, 95 answers | 99.1%likely range 95.7% to 99.8%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 85.6% to 96.1%, 104 patients | 94.6%likely range 87.9% to 97.7%, 92 patients |
| Children at 18 months | 91.6%likely range 84.8% to 95.5%, 107 patients | 93.9%likely range 87.3% to 97.2%, 98 patients |
| Children at 5 years | 87.1%likely range 80.5% to 91.6%, 139 patients | 94.8%likely range 89.2% to 97.6%, 116 patients |
| Women aged 25 to 49 | 65.1%likely range 63.2% to 67.0%, 2,397 patients | 68.5%likely range 66.2% to 70.8%, 1,519 patients |
| Women aged 50 to 64 | 74.1%likely range 71.9% to 76.2%, 1,606 patients | 78.4%likely range 75.6% to 81.0%, 884 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,463August 2026 | 9,048August 2026 |
| Primary care network | East Elmbridge PCN | East Elmbridge PCN |
| Phone | 020 89793253 | 02089 791505 |
| Friends and Family Test (its own feedback) | 86.5% good or very good348 answers, June 2026 | 95.7% good or very good184 answers, June 2026 |
| Appointments (one month) | 5,267 in August 2026Same day 21.6%; face to face 65.4% | 4,457 in August 2026Same day 67.5%; face to face 40.3% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.4 qualified permanent7.4 including trainees and locums2,102 patients per permanent GP | 4.3 qualified permanent6.9 including trainees and locums2,130 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.