Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Gleadless Medical Centre and Heeley Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Gleadless Medical CentreS14 1PQ× | Heeley Green SurgeryS2 3AJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.1likely range 61.0 to 78.994 survey answers | 70.2likely range 65.8 to 74.0125 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 72.0%likely range 57.7% to 82.9%, 94 answers | 70.3%likely range 65.0% to 75.2%, 125 answers |
| Access (mean of the two below) | 69.0%likely range 64.4% to 73.1% | 69.7%likely range 62.2% to 75.6% |
| Appointments within two weeks of booking | 72.3%likely range 65.5% to 78.3%, 2,832 appointments | 79.2%likely range 71.7% to 85.1%, 2,123 appointments |
| Calls answered by the practice | 65.5%likely range 59.3% to 71.3%, 4,987 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.4%likely range 51.5% to 78.5%, 90 answers | 42.1%likely range 36.5% to 47.8%, 119 answers |
| Reception and admin team | 73.7%likely range 59.1% to 84.5%, 89 answers | 88.1%likely range 83.9% to 91.3%, 121 answers |
| Having a preferred professional | 37.6%likely range 24.9% to 52.1%, 93 answers | 21.6%likely range 17.3% to 26.6%, 123 answers |
| Seeing your preferred professional | 32.2%likely range 15.0% to 56.0%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.6%likely range 72.0% to 93.2%, 87 answers | 81.2%likely range 76.3% to 85.3%, 117 answers |
| Contacting the practice | 69.1%likely range 54.5% to 80.8%, 91 answers | 63.1%likely range 57.5% to 68.4%, 122 answers |
| Wait for an appointment | 59.6%likely range 43.5% to 73.8%, 76 answers | 59.1%likely range 53.1% to 64.9%, 106 answers |
| Being listened to | 89.4%likely range 76.8% to 95.6%, 89 answers | 88.8%likely range 84.7% to 91.9%, 121 answers |
| Care and concern | 91.1%likely range 78.7% to 96.6%, 87 answers | 84.7%likely range 80.2% to 88.3%, 121 answers |
| Confidence and trust | 97.0%likely range 86.8% to 99.4%, 88 answers | 89.1%likely range 85.1% to 92.2%, 121 answers |
| Involvement in decisions | 88.6%likely range 75.0% to 95.2%, 81 answers | 92.4%likely range 88.8% to 95.0%, 115 answers |
| Needs met | 94.5%likely range 83.3% to 98.4%, 87 answers | 92.1%likely range 88.5% to 94.7%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.5%likely range 72.4% to 88.1%, 92 patients | 78.6%likely range 64.1% to 88.3%, 42 patients |
| Children at 18 months | 75.8%likely range 66.5% to 83.1%, 99 patients | 92.1%likely range 79.2% to 97.3%, 38 patients |
| Children at 5 years | 70.6%likely range 61.5% to 78.4%, 109 patients | 71.2%likely range 57.7% to 81.7%, 52 patients |
| Women aged 25 to 49 | 59.2%likely range 56.7% to 61.7%, 1,484 patients | 67.5%likely range 64.4% to 70.5%, 904 patients |
| Women aged 50 to 64 | 68.1%likely range 64.5% to 71.5%, 684 patients | 70.6%likely range 66.5% to 74.4%, 514 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,481August 2026 | 5,142August 2026 |
| Primary care network | Heeley Plus PCN | Heeley Plus PCN |
| Phone | 0114 2396687 | 0114 2507206 |
| Friends and Family Test (its own feedback) | 91.8% good or very good146 answers, June 2026 | 86.4% good or very good22 answers, June 2026 |
| Appointments (one month) | 3,646 in August 2026Same day 40.7%; face to face 51.6% | 2,818 in August 2026Same day 49.0%; face to face 67.7% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent5.4 including trainees and locums1,574 patients per permanent GP | 4.0 qualified permanent6.4 including trainees and locums1,269 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.