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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Stovell House Surgery’s Practice Grade is clearly higher than Friends Road Medical Practice’s: its likely range lies wholly above.

A page for this pair

MeasureFriends Road Medical PracticeCR0 1ED×Stovell House SurgeryCR0 6AH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.0likely range 65.8 to 82.285 survey answers92.1likely range 86.9 to 94.5111 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good71.6%likely range 58.6% to 81.7%, 85 answers93.0%likely range 86.6% to 96.5%, 111 answersClearly higher
Access (mean of the two below)82.9%likely range 78.3% to 85.9%89.8%likely range 81.3% to 90.4%
Appointments within two weeks of booking92.4%likely range 87.8% to 95.4%, 2,912 appointments99.3%likely range 90.8% to 99.9%, 685 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone65.0%likely range 51.7% to 76.2%, 84 answers93.6%likely range 87.1% to 96.9%, 106 answers
Reception and admin team80.4%likely range 68.2% to 88.7%, 86 answers97.4%likely range 92.3% to 99.2%, 109 answers
Having a preferred professional48.1%likely range 35.5% to 60.8%, 86 answers42.8%likely range 33.8% to 52.3%, 110 answers
Seeing your preferred professional44.8%likely range 28.3% to 62.6%, 45 answers59.1%likely range 46.2% to 70.9%, 60 answers
Knowing the next step77.9%likely range 65.3% to 86.8%, 84 answers87.0%likely range 79.3% to 92.1%, 110 answers
Contacting the practice69.2%likely range 56.0% to 79.8%, 84 answers92.9%likely range 86.4% to 96.4%, 110 answers
Wait for an appointment66.5%likely range 52.6% to 77.9%, 77 answers66.2%likely range 56.4% to 74.8%, 102 answers
Being listened to80.5%likely range 67.9% to 89.0%, 81 answers88.5%likely range 80.9% to 93.3%, 108 answers
Care and concern75.6%likely range 62.4% to 85.2%, 80 answers87.6%likely range 79.9% to 92.7%, 107 answers
Confidence and trust86.4%likely range 74.6% to 93.2%, 81 answers95.2%likely range 89.3% to 98.0%, 107 answers
Involvement in decisions82.3%likely range 69.8% to 90.4%, 79 answers98.2%likely range 93.2% to 99.5%, 102 answers
Needs met78.3%likely range 65.5% to 87.3%, 81 answers97.2%likely range 92.0% to 99.1%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.4%likely range 81.1% to 94.3%, 85 patients91.8%likely range 84.6% to 95.8%, 97 patients
Children at 18 months85.3%likely range 75.0% to 91.8%, 68 patients88.1%likely range 79.5% to 93.4%, 84 patients
Children at 5 years77.8%likely range 66.1% to 86.3%, 63 patients85.3%likely range 76.8% to 91.0%, 95 patients
Women aged 25 to 4962.1%likely range 59.7% to 64.4%, 1,620 patients65.9%likely range 63.5% to 68.2%, 1,578 patients
Women aged 50 to 6465.7%likely range 61.9% to 69.4%, 604 patients77.7%likely range 74.6% to 80.6%, 732 patients
Facts (NHS England, not part of the grade)
Registered patients7,127August 20268,217August 2026
Primary care networkGpnet5 PCNGpnet5 PCN
Phone020 86880532020 86541427
Friends and Family Test (its own feedback)93.0% good or very good142 answers, June 202698.9% good or very good442 answers, June 2026
Appointments (one month)3,042 in August 2026Same day 38.8%; face to face 41.4%3,678 in August 2026Same day 30.8%; face to face 67.1%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent4.0 including trainees and locums2,443 patients per permanent GP4.6 qualified permanent6.7 including trainees and locums1,797 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences