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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

French Weir Health Centre and College Way Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureFrench Weir Health CentreTA1 1NW×College Way SurgeryTA1 4TY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.4likely range 63.0 to 84.4126 survey answers88.7likely range 78.7 to 91.7115 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good78.7%likely range 59.7% to 90.2%, 126 answers94.5%likely range 80.3% to 98.6%, 115 answers
Access (mean of the two below)70.7%likely range 67.5% to 73.6%75.0%likely range 71.8% to 77.9%
Appointments within two weeks of booking79.6%likely range 75.4% to 83.2%, 6,209 appointments88.4%likely range 83.8% to 91.8%, 3,813 appointmentsClearly higher
Calls answered by the practice61.6%likely range 56.9% to 66.2%, 8,617 calls61.6%likely range 56.9% to 66.2%, 8,749 calls
More survey questions (not part of the grade)
Getting through on the phone63.7%likely range 44.0% to 79.7%, 119 answers90.8%likely range 74.9% to 97.1%, 108 answers
Reception and admin team89.5%likely range 72.0% to 96.6%, 124 answers94.8%likely range 80.5% to 98.8%, 111 answers
Having a preferred professional49.3%likely range 31.2% to 67.6%, 124 answers41.8%likely range 26.2% to 59.3%, 115 answers
Seeing your preferred professional50.9%likely range 25.3% to 76.0%, 56 answers73.0%likely range 46.0% to 89.5%, 51 answers
Knowing the next step94.2%likely range 78.0% to 98.7%, 122 answers97.2%likely range 84.0% to 99.6%, 112 answers
Contacting the practice83.4%likely range 64.7% to 93.3%, 123 answers96.3%likely range 82.6% to 99.3%, 111 answers
Wait for an appointment77.8%likely range 57.9% to 89.9%, 117 answers84.4%likely range 67.0% to 93.5%, 106 answers
Being listened to92.2%likely range 75.4% to 97.8%, 124 answers97.3%likely range 84.0% to 99.6%, 111 answers
Care and concern88.2%likely range 70.4% to 95.9%, 124 answers96.6%likely range 82.9% to 99.4%, 111 answers
Confidence and trust95.4%likely range 79.7% to 99.1%, 124 answers100.0%likely range 88.5% to 100.0%, 112 answers
Involvement in decisions97.1%likely range 82.0% to 99.6%, 122 answers97.9%likely range 84.8% to 99.8%, 109 answers
Needs met93.7%likely range 77.4% to 98.5%, 125 answers98.0%likely range 85.2% to 99.8%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.6%likely range 89.6% to 97.2%, 147 patients94.7%likely range 89.0% to 97.6%, 114 patients
Children at 18 months88.4%likely range 82.0% to 92.7%, 138 patients96.6%likely range 91.5% to 98.7%, 117 patients
Children at 5 years89.0%likely range 82.8% to 93.1%, 145 patients81.6%likely range 74.3% to 87.2%, 136 patients
Women aged 25 to 4966.1%likely range 64.3% to 67.9%, 2,748 patients67.2%likely range 65.2% to 69.2%, 2,156 patients
Women aged 50 to 6476.3%likely range 74.1% to 78.3%, 1,517 patients79.0%likely range 76.7% to 81.1%, 1,290 patients
Facts (NHS England, not part of the grade)
Registered patients17,563August 202614,964August 2026
Primary care networkTaunton Central PCNTaunton Central PCN
Phone01823 33138101823 259333
Friends and Family Test (its own feedback)No results for June 202697.8% good or very good368 answers, June 2026
Appointments (one month)8,419 in August 2026Same day 41.8%; face to face 63.4%6,567 in August 2026Same day 43.8%; face to face 66.7%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.3 qualified permanent11.3 including trainees and locums1,881 patients per permanent GP7.2 qualified permanent9.1 including trainees and locums2,072 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences