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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Healy Medical Centre’s Practice Grade is clearly higher than Fountayne Road Medical Practice’s: its likely range lies wholly above.

A page for this pair

MeasureFountayne Road Medical PracticeN16 7EA×Healy Medical CentreE5 9DH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade61.2likely range 53.5 to 68.3109 survey answers81.9likely range 76.1 to 86.483 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good59.6%likely range 48.9% to 69.4%, 109 answers79.1%likely range 71.0% to 85.4%, 83 answersClearly higher
Access (mean of the two below)64.9%likely range 57.9% to 70.7%88.2%likely range 84.3% to 91.1%Clearly higher
Appointments within two weeks of booking71.0%likely range 58.6% to 80.9%, 934 appointments99.4%likely range 96.8% to 99.9%, 2,643 appointmentsClearly higher
Calls answered by the practice58.7%likely range 52.3% to 64.9%, 4,826 calls76.8%likely range 69.6% to 82.7%, 3,271 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone43.9%likely range 33.7% to 54.6%, 106 answers78.8%likely range 70.6% to 85.2%, 81 answers
Reception and admin team71.1%likely range 60.6% to 79.7%, 108 answers90.3%likely range 83.7% to 94.4%, 82 answers
Having a preferred professional62.0%likely range 51.3% to 71.7%, 108 answers41.5%likely range 33.0% to 50.5%, 81 answers
Seeing your preferred professional40.2%likely range 28.0% to 53.9%, 67 answers23.1%likely range 13.3% to 37.1%, 33 answers
Knowing the next step78.6%likely range 68.3% to 86.2%, 102 answers84.6%likely range 76.9% to 90.1%, 78 answers
Contacting the practice54.2%likely range 43.6% to 64.4%, 108 answers77.0%likely range 68.8% to 83.6%, 83 answers
Wait for an appointment57.0%likely range 45.3% to 68.0%, 90 answers68.3%likely range 59.1% to 76.2%, 76 answers
Being listened to82.5%likely range 72.9% to 89.2%, 107 answers81.5%likely range 73.6% to 87.5%, 81 answers
Care and concern79.9%likely range 70.1% to 87.1%, 107 answers77.6%likely range 69.2% to 84.1%, 81 answers
Confidence and trust88.8%likely range 80.1% to 94.0%, 105 answers91.9%likely range 85.2% to 95.7%, 75 answers
Involvement in decisions94.0%likely range 86.3% to 97.5%, 99 answers91.8%likely range 85.1% to 95.6%, 74 answers
Needs met80.0%likely range 70.0% to 87.3%, 104 answers87.5%likely range 80.3% to 92.4%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months21.9%likely range 15.3% to 30.4%, 114 patients38.9%likely range 27.0% to 52.2%, 54 patients
Children at 18 months44.1%likely range 35.4% to 53.1%, 118 patients47.4%likely range 35.0% to 60.1%, 57 patients
Children at 5 years31.4%likely range 23.8% to 40.1%, 121 patients37.7%likely range 27.7% to 48.8%, 77 patients
Women aged 25 to 4953.5%likely range 51.0% to 55.9%, 1,605 patients47.4%likely range 44.3% to 50.5%, 1,002 patients
Women aged 50 to 6475.6%likely range 72.6% to 78.5%, 809 patients69.6%likely range 65.3% to 73.6%, 464 patients
Facts (NHS England, not part of the grade)
Registered patients9,101August 20265,013August 2026
Primary care networkHackney Downs PCNHackney Downs PCN
Phone020 39280777020 88061550
Friends and Family Test (its own feedback)94.6% good or very good37 answers, June 2026No results for June 2026
Appointments (one month)2,834 in August 2026Same day 42.3%; face to face 63.4%3,371 in August 2026Same day 59.5%; face to face 62.5%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent4.2 including trainees and locums3,117 patients per permanent GP1.2 qualified permanent1.4 including trainees and locums4,178 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences