Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Firth Park Surgery and Southey Green Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Firth Park SurgeryS5 6HH× | Southey Green Medical CtrS5 7QB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.3likely range 67.5 to 84.4101 survey answers | 70.0likely range 67.1 to 72.1120 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.8%likely range 62.0% to 85.8%, 101 answers | 70.4%likely range 67.7% to 72.9%, 120 answers |
| Access (mean of the two below) | 80.7%likely range 74.6% to 84.6%Clearly higher | 68.9%likely range 61.4% to 72.9% |
| Appointments within two weeks of booking | 90.2%likely range 84.1% to 94.1%, 2,123 appointments | 98.2%likely range 85.2% to 99.8%, 441 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 39.5%likely range 32.0% to 47.4%, 3,178 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.6%likely range 35.2% to 64.0%, 91 answers | 40.6%likely range 37.8% to 43.4%, 117 answers |
| Reception and admin team | 87.5%likely range 74.9% to 94.3%, 97 answers | 83.9%likely range 81.7% to 85.8%, 120 answers |
| Having a preferred professional | 34.2%likely range 22.3% to 48.6%, 99 answers | 49.2%likely range 46.4% to 52.1%, 120 answers |
| Seeing your preferred professional | 43.1%likely range 21.9% to 67.1%, 33 answers | 48.7%likely range 44.3% to 53.2%, 49 answers |
| Knowing the next step | 85.8%likely range 72.5% to 93.2%, 93 answers | 82.3%likely range 80.0% to 84.4%, 115 answers |
| Contacting the practice | 72.3%likely range 58.1% to 83.2%, 98 answers | 64.1%likely range 61.3% to 66.7%, 119 answers |
| Wait for an appointment | 65.6%likely range 50.0% to 78.4%, 85 answers | 61.8%likely range 58.7% to 64.7%, 102 answers |
| Being listened to | 78.8%likely range 64.6% to 88.3%, 94 answers | 79.1%likely range 76.7% to 81.4%, 117 answers |
| Care and concern | 79.4%likely range 65.2% to 88.8%, 92 answers | 78.5%likely range 76.1% to 80.8%, 117 answers |
| Confidence and trust | 90.4%likely range 78.0% to 96.1%, 92 answers | 83.5%likely range 81.3% to 85.5%, 116 answers |
| Involvement in decisions | 88.1%likely range 74.9% to 94.8%, 89 answers | 88.4%likely range 86.4% to 90.2%, 110 answers |
| Needs met | 85.8%likely range 72.4% to 93.3%, 92 answers | 88.3%likely range 86.2% to 90.0%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 74.3%likely range 66.6% to 80.7%, 144 patients | 90.9%likely range 76.4% to 96.9%, 33 patients |
| Children at 18 months | 78.8%likely range 71.9% to 84.3%, 165 patients | 82.1%likely range 64.4% to 92.1%, 28 patients |
| Children at 5 years | 74.6%likely range 66.6% to 81.2%, 134 patients | 89.2%likely range 75.3% to 95.7%, 37 patients |
| Women aged 25 to 49 | 46.9%likely range 44.6% to 49.2%, 1,814 patients | 62.0%likely range 57.5% to 66.3%, 471 patients |
| Women aged 50 to 64 | 63.6%likely range 60.1% to 67.1%, 726 patients | 68.5%likely range 60.6% to 75.4%, 149 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,484August 2026 | 2,573August 2026 |
| Primary care network | Foundry PCN | Foundry PCN |
| Phone | 0333 3232900 | 0114 2326401 |
| Friends and Family Test (its own feedback) | 95.2% good or very good166 answers, June 2026 | 100.0% good or very good22 answers, June 2026 |
| Appointments (one month) | 3,830 in August 2026Same day 41.0%; face to face 65.8% | 732 in August 2026Same day 52.8%; face to face 95.5% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent11.7 including trainees and locums2,058 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums1,484 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.