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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Firth Park Surgery’s Practice Grade is clearly higher than Page Hall Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureFirth Park SurgeryS5 6HH×Page Hall Medical CentreS4 8GB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.3likely range 67.5 to 84.4101 survey answersClearly higher53.1likely range 46.3 to 60.0108 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good75.8%likely range 62.0% to 85.8%, 101 answersClearly higher47.9%likely range 38.8% to 57.2%, 108 answers
Access (mean of the two below)80.7%likely range 74.6% to 84.6%Clearly higher65.2%likely range 56.6% to 72.3%
Appointments within two weeks of booking90.2%likely range 84.1% to 94.1%, 2,123 appointmentsClearly higher74.7%likely range 66.1% to 81.8%, 1,777 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone49.6%likely range 35.2% to 64.0%, 91 answers26.6%likely range 19.1% to 35.8%, 103 answers
Reception and admin team87.5%likely range 74.9% to 94.3%, 97 answers60.8%likely range 51.2% to 69.7%, 102 answers
Having a preferred professional34.2%likely range 22.3% to 48.6%, 99 answers35.1%likely range 26.8% to 44.4%, 108 answers
Seeing your preferred professional43.1%likely range 21.9% to 67.1%, 33 answers24.9%likely range 13.6% to 41.3%, 36 answers
Knowing the next step85.8%likely range 72.5% to 93.2%, 93 answers68.6%likely range 58.3% to 77.3%, 88 answers
Contacting the practice72.3%likely range 58.1% to 83.2%, 98 answers38.4%likely range 29.8% to 47.8%, 106 answers
Wait for an appointment65.6%likely range 50.0% to 78.4%, 85 answers35.7%likely range 26.6% to 45.9%, 91 answers
Being listened to78.8%likely range 64.6% to 88.3%, 94 answers81.2%likely range 72.5% to 87.6%, 101 answers
Care and concern79.4%likely range 65.2% to 88.8%, 92 answers75.9%likely range 66.6% to 83.2%, 99 answers
Confidence and trust90.4%likely range 78.0% to 96.1%, 92 answers90.0%likely range 82.6% to 94.4%, 101 answers
Involvement in decisions88.1%likely range 74.9% to 94.8%, 89 answers86.0%likely range 77.9% to 91.5%, 98 answers
Needs met85.8%likely range 72.4% to 93.3%, 92 answers82.4%likely range 73.3% to 88.8%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.3%likely range 66.6% to 80.7%, 144 patients73.8%likely range 65.5% to 80.7%, 126 patients
Children at 18 months78.8%likely range 71.9% to 84.3%, 165 patients68.5%likely range 59.3% to 76.5%, 108 patients
Children at 5 years74.6%likely range 66.6% to 81.2%, 134 patients51.4%likely range 42.1% to 60.6%, 109 patients
Women aged 25 to 4946.9%likely range 44.6% to 49.2%, 1,814 patients43.8%likely range 41.1% to 46.5%, 1,302 patients
Women aged 50 to 6463.6%likely range 60.1% to 67.1%, 726 patients61.6%likely range 57.0% to 66.0%, 440 patients
Facts (NHS England, not part of the grade)
Registered patients10,484August 20267,468August 2026
Primary care networkFoundry PCNFoundry PCN
Phone0333 32329000114 2617245
Friends and Family Test (its own feedback)95.2% good or very good166 answers, June 202644.2% good or very good86 answers, June 2026
Appointments (one month)3,830 in August 2026Same day 41.0%; face to face 65.8%3,578 in August 2026Same day 33.0%; face to face 38.1%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.1 qualified permanent11.7 including trainees and locums2,058 patients per permanent GP3.8 qualified permanent6.8 including trainees and locums1,972 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences