Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Highgate Medical Centre’s Practice Grade is clearly higher than Firstcare Practice’s: its likely range lies wholly above.
| Measure | Firstcare PracticeB12 9LP× | Highgate Medical CentreB12 0YA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.2likely range 59.8 to 72.399 survey answers | 79.2likely range 75.8 to 81.898 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 58.4%likely range 49.4% to 67.0%, 99 answers | 86.9%likely range 82.2% to 90.4%, 98 answersClearly higher |
| Access (mean of the two below) | 84.4%likely range 80.4% to 87.6%Clearly higher | 61.2%likely range 57.5% to 63.8% |
| Appointments within two weeks of booking | 93.7%likely range 89.6% to 96.3%, 3,281 appointments | 95.8%likely range 89.7% to 98.4%, 1,454 appointments |
| Calls answered by the practice | 75.0%likely range 68.2% to 80.8%, 3,737 callsClearly higher | 26.4%likely range 22.4% to 30.9%, 8,561 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.0%likely range 30.5% to 48.3%, 95 answers | 63.2%likely range 57.1% to 68.9%, 95 answers |
| Reception and admin team | 77.9%likely range 69.4% to 84.5%, 98 answers | 93.3%likely range 89.5% to 95.7%, 97 answers |
| Having a preferred professional | 52.3%likely range 43.3% to 61.1%, 99 answers | 70.0%likely range 64.2% to 75.3%, 98 answers |
| Seeing your preferred professional | 38.2%likely range 27.3% to 50.5%, 55 answers | 40.2%likely range 33.3% to 47.5%, 69 answers |
| Knowing the next step | 80.6%likely range 71.9% to 87.1%, 87 answers | 86.7%likely range 81.9% to 90.3%, 94 answers |
| Contacting the practice | 53.9%likely range 44.8% to 62.9%, 96 answers | 82.8%likely range 77.8% to 86.9%, 98 answers |
| Wait for an appointment | 41.1%likely range 32.0% to 50.8%, 87 answers | 71.1%likely range 64.9% to 76.5%, 87 answers |
| Being listened to | 79.6%likely range 71.1% to 86.1%, 93 answers | 94.7%likely range 91.1% to 96.8%, 94 answers |
| Care and concern | 76.9%likely range 68.2% to 83.8%, 94 answers | 91.9%likely range 87.9% to 94.7%, 93 answers |
| Confidence and trust | 91.5%likely range 84.6% to 95.4%, 90 answers | 92.8%likely range 88.8% to 95.4%, 90 answers |
| Involvement in decisions | 90.6%likely range 83.3% to 94.9%, 86 answers | 93.9%likely range 90.1% to 96.3%, 91 answers |
| Needs met | 85.5%likely range 77.7% to 90.9%, 93 answers | 92.4%likely range 88.3% to 95.1%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.1%likely range 69.2% to 83.5%, 131 patients | 85.7%likely range 76.2% to 91.8%, 77 patients |
| Children at 18 months | 67.3%likely range 57.6% to 75.8%, 98 patients | 87.3%likely range 77.6% to 93.2%, 71 patients |
| Children at 5 years | 53.9%likely range 44.8% to 62.7%, 115 patients | 74.1%likely range 63.6% to 82.4%, 81 patients |
| Women aged 25 to 49 | 37.8%likely range 35.4% to 40.2%, 1,509 patients | 51.9%likely range 49.1% to 54.7%, 1,179 patients |
| Women aged 50 to 64 | 64.9%likely range 60.0% to 69.5%, 382 patients | 73.1%likely range 67.7% to 77.9%, 290 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,806August 2026 | 5,561August 2026 |
| Primary care network | Balsall Heath, Sparkhill & Moseley PCN | Balsall Heath, Sparkhill & Moseley PCN |
| Phone | 0121 4404666 | 0345 2450751 |
| Friends and Family Test (its own feedback) | 82.5% good or very good63 answers, June 2026 | 91.8% good or very good98 answers, June 2026 |
| Appointments (one month) | 4,283 in August 2026Same day 59.4%; face to face 61.0% | 3,073 in August 2026Same day 70.5%; face to face 53.6% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 1.15England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent5.1 including trainees and locums3,548 patients per permanent GP | 2.1 qualified permanent5.0 including trainees and locums2,657 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.