Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Fernville Surgery’s Practice Grade is clearly higher than Parkwood Surgery’s: its likely range lies wholly above.
| Measure | Fernville SurgeryHP2 5BL× | Parkwood SurgeryHP1 2LD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 72.4 to 86.7113 survey answersClearly higher | 51.8likely range 41.9 to 62.7104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 87.4%likely range 74.1% to 94.3%, 113 answersClearly higher | 41.8%likely range 27.8% to 57.3%, 104 answers |
| Access (mean of the two below) | 68.5%likely range 64.0% to 72.4% | 74.9%likely range 71.9% to 77.7% |
| Appointments within two weeks of booking | 86.7%likely range 80.5% to 91.1%, 2,441 appointments | 95.0%likely range 92.1% to 96.9%, 4,903 appointmentsClearly higher |
| Calls answered by the practice | 50.2%likely range 43.6% to 56.7%, 4,622 calls | 54.6%likely range 49.4% to 59.8%, 7,235 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.0%likely range 55.4% to 82.9%, 104 answers | 12.5%likely range 5.3% to 26.6%, 100 answers |
| Reception and admin team | 92.9%likely range 80.9% to 97.6%, 110 answers | 54.1%likely range 38.5% to 68.8%, 100 answers |
| Having a preferred professional | 31.5%likely range 19.5% to 46.6%, 112 answers | 19.2%likely range 9.9% to 34.0%, 105 answers |
| Seeing your preferred professional | 55.7%likely range 30.8% to 78.1%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.8%likely range 77.7% to 96.6%, 104 answers | 59.8%likely range 43.6% to 74.0%, 96 answers |
| Contacting the practice | 83.3%likely range 69.3% to 91.7%, 111 answers | 32.5%likely range 19.9% to 48.2%, 103 answers |
| Wait for an appointment | 77.0%likely range 61.7% to 87.5%, 104 answers | 31.9%likely range 19.0% to 48.3%, 94 answers |
| Being listened to | 94.9%likely range 83.5% to 98.6%, 109 answers | 79.5%likely range 64.4% to 89.3%, 101 answers |
| Care and concern | 94.3%likely range 82.7% to 98.3%, 110 answers | 77.6%likely range 61.9% to 88.0%, 98 answers |
| Confidence and trust | 97.9%likely range 87.8% to 99.7%, 108 answers | 85.6%likely range 71.0% to 93.6%, 98 answers |
| Involvement in decisions | 96.3%likely range 85.4% to 99.2%, 108 answers | 95.2%likely range 82.2% to 98.9%, 88 answers |
| Needs met | 93.7%likely range 82.0% to 98.0%, 111 answers | 84.9%likely range 70.3% to 93.0%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.7%likely range 82.6% to 91.5%, 212 patients | 86.9%likely range 80.7% to 91.4%, 153 patients |
| Children at 18 months | 81.9%likely range 76.1% to 86.5%, 210 patients | 89.4%likely range 83.9% to 93.2%, 170 patients |
| Children at 5 years | 75.8%likely range 69.1% to 81.5%, 182 patients | 82.5%likely range 76.8% to 87.0%, 211 patients |
| Women aged 25 to 49 | 64.3%likely range 62.7% to 65.9%, 3,612 patients | 69.7%likely range 67.9% to 71.4%, 2,687 patients |
| Women aged 50 to 64 | 73.7%likely range 71.4% to 75.9%, 1,506 patients | 77.7%likely range 75.5% to 79.8%, 1,387 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,457August 2026 | 15,824August 2026 |
| Primary care network | Dacorum Beta PCN | Dacorum Beta PCN |
| Phone | 01442 213919 | 01442 250117 |
| Friends and Family Test (its own feedback) | 96.1% good or very good309 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,874 in August 2026Same day 39.6%; face to face 75.3% | 6,179 in August 2026Same day 43.0%; face to face 66.4% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent11.5 including trainees and locums2,599 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums5,994 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.