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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Kirkby Health Centre’s Practice Grade is clearly higher than Family Medical Centre (Kirkby)’s: its likely range lies wholly above.

A page for this pair

MeasureFamily Medical Centre (Kirkby)NG17 7BG×Kirkby Health CentreNG17 7LG×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.5likely range 77.0 to 83.2110 survey answers89.2likely range 85.7 to 91.5100 survey answersClearly higher
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good85.9%likely range 81.5% to 89.4%, 110 answers89.8%likely range 85.9% to 92.7%, 100 answers
Access (mean of the two below)67.7%likely range 62.4% to 71.7%87.5%likely range 80.5% to 91.3%Clearly higher
Appointments within two weeks of booking87.6%likely range 78.9% to 93.0%, 1,294 appointments94.3%likely range 83.2% to 98.2%, 665 appointments
Calls answered by the practice47.7%likely range 41.8% to 53.7%, 5,569 calls80.6%likely range 71.9% to 87.1%, 2,143 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone73.8%likely range 68.3% to 78.6%, 102 answers78.1%likely range 73.1% to 82.4%, 99 answers
Reception and admin team81.9%likely range 77.1% to 85.9%, 107 answers96.7%likely range 94.0% to 98.2%, 99 answers
Having a preferred professional36.1%likely range 30.7% to 41.7%, 107 answers51.6%likely range 46.0% to 57.2%, 100 answers
Seeing your preferred professional36.1%likely range 27.0% to 46.4%, 35 answers34.5%likely range 26.9% to 43.1%, 44 answers
Knowing the next step87.4%likely range 83.1% to 90.8%, 107 answers77.3%likely range 72.1% to 81.7%, 95 answers
Contacting the practice83.5%likely range 78.9% to 87.3%, 110 answers90.2%likely range 86.3% to 93.1%, 99 answers
Wait for an appointment88.2%likely range 83.9% to 91.5%, 102 answers71.8%likely range 66.2% to 76.8%, 90 answers
Being listened to92.9%likely range 89.3% to 95.3%, 106 answers92.5%likely range 88.9% to 94.9%, 99 answers
Care and concern96.0%likely range 93.1% to 97.7%, 107 answers86.1%likely range 81.7% to 89.6%, 99 answers
Confidence and trust94.5%likely range 91.3% to 96.6%, 106 answers93.7%likely range 90.3% to 95.9%, 98 answers
Involvement in decisions93.7%likely range 90.3% to 96.0%, 103 answers98.2%likely range 95.9% to 99.2%, 97 answers
Needs met96.6%likely range 93.8% to 98.1%, 106 answers92.6%likely range 89.1% to 95.1%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months98.1%likely range 89.9% to 99.7%, 52 patients89.2%likely range 75.3% to 95.7%, 37 patients
Children at 18 months93.0%likely range 81.4% to 97.6%, 43 patients96.2%likely range 81.1% to 99.3%, 26 patients
Children at 5 years78.0%likely range 63.3% to 88.0%, 41 patients91.2%likely range 77.0% to 97.0%, 34 patients
Women aged 25 to 4968.6%likely range 65.5% to 71.5%, 945 patients66.6%likely range 62.8% to 70.2%, 623 patients
Women aged 50 to 6471.9%likely range 67.6% to 75.9%, 449 patients75.7%likely range 71.3% to 79.5%, 415 patients
Facts (NHS England, not part of the grade)
Registered patients5,470August 20264,026August 2026
Primary care networkAshfield South PCNAshfield South PCN
Phone01623 75721901623 752454
Friends and Family Test (its own feedback)98.2% good or very good171 answers, June 202695.9% good or very good535 answers, June 2026
Appointments (one month)2,588 in August 2026Same day 26.2%; face to face 74.8%1,854 in August 2026Same day 31.7%; face to face 99.5%
Antibiotic items per STAR-PU (one year)0.97England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent6.1 including trainees and locums4,662 patients per permanent GP2.6 qualified permanent2.6 including trainees and locums1,541 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences