Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Eve Hill Medical Practice and St James Medical Practice2 cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Eve Hill Medical PracticeDY1 2QD× | St James Medical Practice2DY1 2BY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.7likely range 76.7 to 93.580 survey answers | 82.9likely range 76.8 to 87.498 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 90.1%likely range 73.1% to 96.8%, 80 answers | 80.7%likely range 72.1% to 87.1%, 98 answers |
| Access (mean of the two below) | 85.2%likely range 81.0% to 88.4% | 88.0%likely range 84.0% to 89.6% |
| Appointments within two weeks of booking | 92.6%likely range 87.4% to 95.8%, 2,398 appointments | 97.5%likely range 93.5% to 99.1%, 2,157 appointments |
| Calls answered by the practice | 77.7%likely range 71.0% to 83.3%, 3,613 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 77.5%likely range 58.4% to 89.4%, 78 answers | 63.7%likely range 53.9% to 72.5%, 93 answers |
| Reception and admin team | 95.2%likely range 79.8% to 99.0%, 80 answers | 93.0%likely range 86.3% to 96.6%, 95 answers |
| Having a preferred professional | 42.3%likely range 25.5% to 61.0%, 79 answers | 44.8%likely range 35.6% to 54.3%, 98 answers |
| Seeing your preferred professional | 29.2%likely range 10.7% to 58.7%, 34 answers | 49.0%likely range 35.6% to 62.6%, 47 answers |
| Knowing the next step | 90.6%likely range 73.7% to 97.1%, 79 answers | 88.8%likely range 81.0% to 93.6%, 91 answers |
| Contacting the practice | 86.4%likely range 68.6% to 94.8%, 80 answers | 76.1%likely range 67.0% to 83.3%, 96 answers |
| Wait for an appointment | 77.6%likely range 58.0% to 89.7%, 74 answers | 79.8%likely range 70.4% to 86.7%, 86 answers |
| Being listened to | 88.1%likely range 70.7% to 95.8%, 80 answers | 89.5%likely range 81.9% to 94.1%, 93 answers |
| Care and concern | 87.7%likely range 70.0% to 95.6%, 79 answers | 87.6%likely range 79.7% to 92.7%, 93 answers |
| Confidence and trust | 95.6%likely range 80.4% to 99.1%, 80 answers | 90.5%likely range 83.2% to 94.8%, 94 answers |
| Involvement in decisions | 92.0%likely range 75.2% to 97.8%, 77 answers | 93.4%likely range 86.6% to 96.9%, 90 answers |
| Needs met | 95.8%likely range 80.6% to 99.2%, 80 answers | 88.1%likely range 80.4% to 93.1%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.7%likely range 81.5% to 94.5%, 87 patients | 81.1%likely range 70.7% to 88.4%, 74 patients |
| Children at 18 months | 89.2%likely range 81.3% to 94.1%, 93 patients | 83.8%likely range 73.8% to 90.5%, 74 patients |
| Children at 5 years | 82.7%likely range 73.1% to 89.4%, 81 patients | 72.5%likely range 61.9% to 81.1%, 80 patients |
| Women aged 25 to 49 | 70.2%likely range 67.8% to 72.5%, 1,497 patients | 58.7%likely range 55.6% to 61.7%, 1,024 patients |
| Women aged 50 to 64 | 73.6%likely range 70.5% to 76.5%, 827 patients | 68.6%likely range 64.2% to 72.7%, 456 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,842August 2026 | 5,962August 2026 |
| Primary care network | Dudley and Netherton PCN | Dudley and Netherton PCN |
| Phone | 01384 254423 | 01384 252729 |
| Friends and Family Test (its own feedback) | 89.9% good or very good129 answers, June 2026 | 93.7% good or very good111 answers, June 2026 |
| Appointments (one month) | 5,100 in August 2026Same day 65.2%; face to face 41.6% | 2,631 in August 2026Same day 49.8%; face to face 69.8% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.50England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent10.6 including trainees and locums2,385 patients per permanent GP | 2.9 qualified permanent5.1 including trainees and locums2,033 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.