Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
East Hill Surgery and Abbey Field Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | East Hill SurgeryCO1 2RW× | Abbey Field Medical CentreCO2 7UW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 70.3 to 85.4107 survey answers | 71.1likely range 51.7 to 85.2106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.0%likely range 70.3% to 90.9%, 107 answers | 65.8%likely range 38.1% to 85.8%, 106 answers |
| Access (mean of the two below) | 71.3%likely range 62.6% to 77.9% | 83.4%likely range 79.5% to 86.0%Clearly higher |
| Appointments within two weeks of booking | 80.8%likely range 72.1% to 87.4%, 1,530 appointments | 92.9%likely range 89.0% to 95.5%, 3,838 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.0%likely range 51.9% to 77.7%, 103 answers | 44.6%likely range 20.6% to 71.4%, 99 answers |
| Reception and admin team | 89.9%likely range 78.4% to 95.6%, 105 answers | 85.3%likely range 56.0% to 96.4%, 100 answers |
| Having a preferred professional | 33.9%likely range 22.3% to 47.8%, 106 answers | 25.1%likely range 8.7% to 53.9%, 104 answers |
| Seeing your preferred professional | 70.4%likely range 48.0% to 86.0%, 42 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.6%likely range 73.1% to 92.9%, 102 answers | 75.7%likely range 46.5% to 91.8%, 101 answers |
| Contacting the practice | 80.6%likely range 67.4% to 89.2%, 104 answers | 63.7%likely range 35.7% to 84.7%, 102 answers |
| Wait for an appointment | 82.9%likely range 69.2% to 91.3%, 93 answers | 65.0%likely range 35.0% to 86.5%, 88 answers |
| Being listened to | 93.5%likely range 82.9% to 97.7%, 103 answers | 83.6%likely range 54.2% to 95.6%, 100 answers |
| Care and concern | 87.1%likely range 74.8% to 93.9%, 102 answers | 82.5%likely range 53.4% to 95.1%, 102 answers |
| Confidence and trust | 96.1%likely range 86.6% to 99.0%, 104 answers | 89.6%likely range 60.9% to 98.0%, 100 answers |
| Involvement in decisions | 93.8%likely range 83.1% to 97.9%, 100 answers | 90.7%likely range 61.2% to 98.4%, 95 answers |
| Needs met | 87.5%likely range 75.5% to 94.1%, 104 answers | 90.6%likely range 61.8% to 98.3%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.8%likely range 71.3% to 86.3%, 109 patients | 88.6%likely range 83.8% to 92.2%, 220 patients |
| Children at 18 months | 79.2%likely range 70.6% to 85.9%, 106 patients | 83.8%likely range 78.9% to 87.8%, 260 patients |
| Children at 5 years | 73.7%likely range 64.0% to 81.5%, 95 patients | 85.7%likely range 81.2% to 89.2%, 293 patients |
| Women aged 25 to 49 | 64.3%likely range 62.1% to 66.5%, 1,870 patients | 69.2%likely range 67.8% to 70.6%, 4,133 patients |
| Women aged 50 to 64 | 74.8%likely range 71.5% to 77.9%, 707 patients | 72.5%likely range 70.2% to 74.7%, 1,529 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,445August 2026 | 21,720August 2026 |
| Primary care network | Abbey Field PCN | Abbey Field PCN |
| Phone | 01206 866133 | 01206 517100 |
| Friends and Family Test (its own feedback) | 92.2% good or very good51 answers, June 2026 | 90.2% good or very good693 answers, June 2026 |
| Appointments (one month) | 3,649 in August 2026Same day 39.7%; face to face 66.8% | 9,855 in August 2026Same day 29.4%; face to face 76.7% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent8.2 including trainees and locums2,147 patients per permanent GP | 7.6 qualified permanent10.8 including trainees and locums2,843 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.