Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Duke Street Surgery and Burnett Edgar Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Duke Street SurgeryLA14 1LF× | Burnett Edgar Medical CtrLA14 3HY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.5likely range 69.3 to 82.0139 survey answers | 82.8likely range 80.0 to 85.1128 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 76.8%likely range 66.8% to 84.5%, 139 answers | 84.3%likely range 80.9% to 87.1%, 128 answers |
| Access (mean of the two below) | 75.5%likely range 70.8% to 79.5% | 79.2%likely range 74.1% to 83.2% |
| Appointments within two weeks of booking | 76.3%likely range 68.7% to 82.4%, 2,215 appointments | 87.5%likely range 80.3% to 92.3%, 1,802 appointments |
| Calls answered by the practice | 74.7%likely range 69.0% to 79.7%, 5,249 calls | 70.8%likely range 63.6% to 77.2%, 3,523 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.3%likely range 53.4% to 73.9%, 132 answers | 75.8%likely range 71.9% to 79.4%, 123 answers |
| Reception and admin team | 87.4%likely range 78.5% to 92.9%, 135 answers | 87.6%likely range 84.5% to 90.2%, 125 answers |
| Having a preferred professional | 40.0%likely range 30.2% to 50.7%, 138 answers | 35.9%likely range 31.9% to 40.1%, 126 answers |
| Seeing your preferred professional | 48.6%likely range 31.6% to 65.9%, 49 answers | 37.7%likely range 31.2% to 44.7%, 49 answers |
| Knowing the next step | 77.0%likely range 66.8% to 84.8%, 135 answers | 85.4%likely range 82.1% to 88.3%, 121 answers |
| Contacting the practice | 68.7%likely range 58.2% to 77.7%, 138 answers | 80.0%likely range 76.3% to 83.3%, 123 answers |
| Wait for an appointment | 66.0%likely range 55.0% to 75.5%, 130 answers | 48.2%likely range 43.6% to 52.9%, 108 answers |
| Being listened to | 91.1%likely range 83.0% to 95.5%, 137 answers | 88.4%likely range 85.2% to 90.9%, 120 answers |
| Care and concern | 86.3%likely range 77.3% to 92.1%, 137 answers | 90.2%likely range 87.2% to 92.5%, 118 answers |
| Confidence and trust | 87.1%likely range 78.1% to 92.7%, 135 answers | 92.2%likely range 89.5% to 94.3%, 117 answers |
| Involvement in decisions | 91.2%likely range 82.6% to 95.7%, 124 answers | 95.3%likely range 93.0% to 96.8%, 117 answers |
| Needs met | 89.9%likely range 81.6% to 94.7%, 137 answers | 94.3%likely range 91.8% to 96.0%, 117 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 81.2% to 93.7%, 99 patients | 90.9%likely range 72.2% to 97.5%, 22 patients |
| Children at 18 months | 91.4%likely range 83.9% to 95.6%, 93 patients | 92.9%likely range 77.4% to 98.0%, 28 patients |
| Children at 5 years | 92.3%likely range 85.6% to 96.1%, 104 patients | 82.9%likely range 67.3% to 91.9%, 35 patients |
| Women aged 25 to 49 | 69.3%likely range 67.2% to 71.4%, 1,820 patients | 71.9%likely range 68.1% to 75.4%, 584 patients |
| Women aged 50 to 64 | 72.7%likely range 69.9% to 75.3%, 1,072 patients | 72.1%likely range 67.1% to 76.6%, 344 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,412August 2026 | 4,062August 2026 |
| Primary care network | Barrow Together PCN | Barrow Together PCN |
| Phone | 01229 820068 | 01229 474526 |
| Friends and Family Test (its own feedback) | 93.9% good or very good294 answers, June 2026 | 85.4% good or very good144 answers, June 2026 |
| Appointments (one month) | 4,333 in August 2026Same day 29.7%; face to face 74.9% | 2,551 in August 2026Same day 28.9%; face to face 48.3% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums3,370 patients per permanent GP | 1.5 qualified permanent2.6 including trainees and locums2,708 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.