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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Dr B Modi and Willows Health cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureDr B ModiLE4 6NL×Willows HealthLE5 4LJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.0likely range 70.2 to 80.275 survey answers57.7likely range 34.6 to 82.291 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.3%likely range 63.5% to 76.3%, 75 answers47.7%likely range 14.8% to 82.7%, 91 answers
Access (mean of the two below)89.0%likely range 78.2% to 90.3%80.8%likely range 77.9% to 83.1%
Appointments within two weeks of booking98.5%likely range 87.7% to 99.8%, 542 appointments90.3%likely range 87.4% to 92.6%, 7,537 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone50.7%likely range 43.6% to 57.8%, 73 answers24.6%likely range 4.8% to 67.8%, 91 answers
Reception and admin team87.0%likely range 81.5% to 91.1%, 74 answers56.0%likely range 19.3% to 87.1%, 90 answers
Having a preferred professional30.4%likely range 24.4% to 37.2%, 76 answers20.3%likely range 3.5% to 64.1%, 93 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step64.7%likely range 57.5% to 71.2%, 71 answers60.5%likely range 20.9% to 89.9%, 82 answers
Contacting the practice62.7%likely range 55.5% to 69.4%, 71 answers40.5%likely range 11.3% to 78.3%, 92 answers
Wait for an appointment52.5%likely range 44.8% to 60.0%, 64 answers47.6%likely range 14.0% to 83.6%, 83 answers
Being listened to83.8%likely range 77.6% to 88.5%, 68 answers65.3%likely range 24.9% to 91.5%, 89 answers
Care and concern78.8%likely range 72.2% to 84.1%, 69 answers70.8%likely range 28.4% to 93.7%, 88 answers
Confidence and trust89.8%likely range 84.3% to 93.5%, 65 answers86.8%likely range 40.6% to 98.4%, 88 answers
Involvement in decisions79.6%likely range 72.9% to 85.1%, 65 answers86.9%likely range 38.2% to 98.6%, 78 answers
Needs met81.0%likely range 74.5% to 86.2%, 67 answers81.8%likely range 36.5% to 97.2%, 88 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.3%likely range 79.7% to 97.3%, 39 patients86.4%likely range 82.4% to 89.5%, 359 patients
Children at 18 months100.0%likely range 87.5% to 100.0%, 27 patients81.6%likely range 77.1% to 85.4%, 337 patients
Children at 5 years85.7%likely range 72.2% to 93.3%, 42 patients77.5%likely range 72.9% to 81.5%, 360 patients
Women aged 25 to 4962.4%likely range 58.6% to 65.9%, 672 patients54.1%likely range 52.8% to 55.4%, 5,688 patients
Women aged 50 to 6470.3%likely range 64.8% to 75.2%, 293 patients71.7%likely range 69.8% to 73.5%, 2,288 patients
Facts (NHS England, not part of the grade)
Registered patients3,740August 202632,098August 2026
Primary care networkWillows Health PCNWillows Health PCN
Phone0116 26612470116 2461311
Friends and Family Test (its own feedback)80.6% good or very good36 answers, June 202686.8% good or very good91 answers, June 2026
Appointments (one month)1,324 in August 2026Same day 35.4%; face to face 71.6%14,622 in August 2026Same day 34.2%; face to face 69.1%
Antibiotic items per STAR-PU (one year)0.39England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)No valid GP records for August 20264.5 qualified permanent4.5 including trainees and locums7,208 patients per permanent GP
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences