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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Villette Surgery’s Practice Grade is clearly higher than Deerness Park Medical Group’s: its likely range lies wholly above.

A page for this pair

MeasureDeerness Park Medical GroupSR2 8AD×Villette SurgerySR2 8AX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.3likely range 55.1 to 76.7114 survey answers91.6likely range 87.6 to 93.7103 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good68.4%likely range 51.3% to 81.6%, 114 answers94.7%likely range 89.4% to 97.4%, 103 answersClearly higher
Access (mean of the two below)64.5%likely range 57.6% to 70.6%84.1%likely range 79.0% to 87.6%Clearly higher
Appointments within two weeks of booking65.3%likely range 52.1% to 76.5%, 844 appointments90.8%likely range 82.7% to 95.3%, 1,293 appointmentsClearly higher
Calls answered by the practice63.7%likely range 59.1% to 68.1%, 9,082 calls77.3%likely range 71.0% to 82.6%, 4,155 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone51.8%likely range 34.9% to 68.2%, 107 answers85.7%likely range 78.5% to 90.8%, 100 answers
Reception and admin team82.3%likely range 65.8% to 91.9%, 110 answers96.7%likely range 92.0% to 98.7%, 102 answers
Having a preferred professional23.4%likely range 12.2% to 40.1%, 114 answers40.8%likely range 32.6% to 49.5%, 102 answers
Seeing your preferred professional28.5%likely range 9.1% to 61.4%, 31 answers83.8%likely range 71.8% to 91.3%, 45 answers
Knowing the next step87.5%likely range 71.7% to 95.1%, 108 answers86.8%likely range 79.7% to 91.6%, 101 answers
Contacting the practice61.1%likely range 43.7% to 76.1%, 108 answers90.4%likely range 84.0% to 94.4%, 103 answers
Wait for an appointment60.3%likely range 42.3% to 75.8%, 101 answers92.7%likely range 86.5% to 96.2%, 93 answers
Being listened to80.7%likely range 63.8% to 90.8%, 108 answers97.8%likely range 93.6% to 99.3%, 101 answers
Care and concern83.3%likely range 66.8% to 92.5%, 109 answers96.9%likely range 92.3% to 98.8%, 101 answers
Confidence and trust92.1%likely range 77.3% to 97.6%, 107 answers98.3%likely range 94.2% to 99.5%, 100 answers
Involvement in decisions91.3%likely range 75.9% to 97.2%, 103 answers98.2%likely range 93.8% to 99.5%, 93 answers
Needs met86.8%likely range 70.6% to 94.7%, 106 answers98.5%likely range 94.4% to 99.6%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.9%likely range 89.8% to 97.5%, 136 patients95.2%likely range 84.2% to 98.7%, 42 patients
Children at 18 months96.5%likely range 92.0% to 98.5%, 141 patients93.2%likely range 81.8% to 97.7%, 44 patients
Children at 5 years85.7%likely range 79.0% to 90.6%, 140 patients84.2%likely range 69.6% to 92.6%, 38 patients
Women aged 25 to 4969.0%likely range 67.1% to 70.9%, 2,285 patients72.1%likely range 69.1% to 75.0%, 875 patients
Women aged 50 to 6470.5%likely range 67.8% to 73.1%, 1,145 patients72.9%likely range 68.8% to 76.7%, 491 patients
Facts (NHS England, not part of the grade)
Registered patients13,572August 20265,813August 2026
Primary care networkSunderland East PCNSunderland East PCN
Phone0191 56588490191 5679361
Friends and Family Test (its own feedback)96.5% good or very good311 answers, June 202694.5% good or very good237 answers, June 2026
Appointments (one month)4,867 in August 2026Same day 28.8%; face to face 74.0%1,896 in August 2026Same day 31.5%; face to face 84.3%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.6 qualified permanent9.3 including trainees and locums1,785 patients per permanent GP2.5 qualified permanent4.4 including trainees and locums2,358 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences