Sunderland · Compare
Deerness Park Medical Group vs Villette Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Villette Surgery’s Practice Grade is clearly higher than Deerness Park Medical Group’s: its likely range lies wholly above.
Side by side
| Measure | Deerness Park Medical GroupSR2 8AD | Villette SurgerySR2 8AX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.3likely range 55.1 to 76.7114 survey answers | 91.6likely range 87.6 to 93.7103 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 68.4%likely range 51.3% to 81.6%, 114 answers | 94.7%likely range 89.4% to 97.4%, 103 answersClearly higher |
| Access (mean of the two below) | 64.5%likely range 57.6% to 70.6% | 84.1%likely range 79.0% to 87.6%Clearly higher |
| Appointments within two weeks of booking | 65.3%likely range 52.1% to 76.5%, 844 appointments | 90.8%likely range 82.7% to 95.3%, 1,293 appointmentsClearly higher |
| Calls answered by the practice | 63.7%likely range 59.1% to 68.1%, 9,082 calls | 77.3%likely range 71.0% to 82.6%, 4,155 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.8%likely range 34.9% to 68.2%, 107 answers | 85.7%likely range 78.5% to 90.8%, 100 answers |
| Reception and admin team | 82.3%likely range 65.8% to 91.9%, 110 answers | 96.7%likely range 92.0% to 98.7%, 102 answers |
| Having a preferred professional | 23.4%likely range 12.2% to 40.1%, 114 answers | 40.8%likely range 32.6% to 49.5%, 102 answers |
| Seeing your preferred professional | 28.5%likely range 9.1% to 61.4%, 31 answers | 83.8%likely range 71.8% to 91.3%, 45 answers |
| Knowing the next step | 87.5%likely range 71.7% to 95.1%, 108 answers | 86.8%likely range 79.7% to 91.6%, 101 answers |
| Contacting the practice | 61.1%likely range 43.7% to 76.1%, 108 answers | 90.4%likely range 84.0% to 94.4%, 103 answers |
| Wait for an appointment | 60.3%likely range 42.3% to 75.8%, 101 answers | 92.7%likely range 86.5% to 96.2%, 93 answers |
| Being listened to | 80.7%likely range 63.8% to 90.8%, 108 answers | 97.8%likely range 93.6% to 99.3%, 101 answers |
| Care and concern | 83.3%likely range 66.8% to 92.5%, 109 answers | 96.9%likely range 92.3% to 98.8%, 101 answers |
| Confidence and trust | 92.1%likely range 77.3% to 97.6%, 107 answers | 98.3%likely range 94.2% to 99.5%, 100 answers |
| Involvement in decisions | 91.3%likely range 75.9% to 97.2%, 103 answers | 98.2%likely range 93.8% to 99.5%, 93 answers |
| Needs met | 86.8%likely range 70.6% to 94.7%, 106 answers | 98.5%likely range 94.4% to 99.6%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 89.8% to 97.5%, 136 patients | 95.2%likely range 84.2% to 98.7%, 42 patients |
| Children at 18 months | 96.5%likely range 92.0% to 98.5%, 141 patients | 93.2%likely range 81.8% to 97.7%, 44 patients |
| Children at 5 years | 85.7%likely range 79.0% to 90.6%, 140 patients | 84.2%likely range 69.6% to 92.6%, 38 patients |
| Women aged 25 to 49 | 69.0%likely range 67.1% to 70.9%, 2,285 patients | 72.1%likely range 69.1% to 75.0%, 875 patients |
| Women aged 50 to 64 | 70.5%likely range 67.8% to 73.1%, 1,145 patients | 72.9%likely range 68.8% to 76.7%, 491 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,572August 2026 | 5,813August 2026 |
| Primary care network | Sunderland East PCN | Sunderland East PCN |
| Phone | 0191 5658849 | 0191 5679361 |
| Friends and Family Test (its own feedback) | 96.5% good or very good311 answers, June 2026 | 94.5% good or very good237 answers, June 2026 |
| Appointments (one month) | 4,867 in August 2026Same day 28.8%; face to face 74.0% | 1,896 in August 2026Same day 31.5%; face to face 84.3% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.6 qualified permanent9.3 including trainees and locums1,785 patients per permanent GP | 2.5 qualified permanent4.4 including trainees and locums2,358 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.