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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Crouch Hall Road Surgery and Queenswood Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCrouch Hall Road SurgeryN8 8HJ×Queenswood Medical PracticeN8 8JD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.6likely range 74.6 to 86.5102 survey answers84.6likely range 62.5 to 92.296 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good81.7%likely range 72.0% to 88.6%, 102 answers86.1%likely range 54.5% to 96.9%, 96 answers
Access (mean of the two below)81.1%likely range 76.6% to 84.8%81.0%likely range 77.7% to 83.8%
Appointments within two weeks of booking89.2%likely range 84.3% to 92.7%, 3,240 appointments95.7%likely range 92.3% to 97.7%, 3,538 appointments
Calls answered by the practice72.9%likely range 65.3% to 79.4%, 3,159 calls66.2%likely range 60.5% to 71.5%, 5,864 calls
More survey questions (not part of the grade)
Getting through on the phone71.0%likely range 59.7% to 80.1%, 92 answers48.6%likely range 21.1% to 77.0%, 85 answers
Reception and admin team87.6%likely range 78.3% to 93.2%, 96 answers87.2%likely range 53.6% to 97.6%, 85 answers
Having a preferred professional36.0%likely range 26.4% to 46.9%, 101 answers32.7%likely range 12.0% to 63.3%, 95 answers
Seeing your preferred professional43.0%likely range 26.9% to 60.8%, 38 answers20.5%likely range 2.5% to 72.0%, 31 answers
Knowing the next step83.7%likely range 73.8% to 90.4%, 94 answers85.0%likely range 52.7% to 96.6%, 92 answers
Contacting the practice77.1%likely range 66.7% to 85.0%, 98 answers71.5%likely range 40.1% to 90.4%, 94 answers
Wait for an appointment72.1%likely range 60.9% to 81.0%, 92 answers58.1%likely range 28.9% to 82.5%, 93 answers
Being listened to84.8%likely range 75.4% to 91.1%, 100 answers86.9%likely range 55.1% to 97.3%, 94 answers
Care and concern84.9%likely range 75.4% to 91.2%, 99 answers85.9%likely range 54.0% to 96.9%, 94 answers
Confidence and trust90.6%likely range 82.2% to 95.3%, 99 answers92.3%likely range 60.0% to 99.0%, 89 answers
Involvement in decisions95.5%likely range 88.0% to 98.4%, 92 answers89.6%likely range 57.0% to 98.2%, 89 answers
Needs met89.4%likely range 80.8% to 94.4%, 100 answers85.9%likely range 54.0% to 96.9%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.7%likely range 74.3% to 92.6%, 56 patients85.7%likely range 79.6% to 90.2%, 168 patients
Children at 18 months92.4%likely range 84.4% to 96.5%, 79 patients80.3%likely range 74.2% to 85.2%, 198 patients
Children at 5 years88.5%likely range 78.2% to 94.3%, 61 patients74.1%likely range 67.2% to 80.1%, 174 patients
Women aged 25 to 4970.3%likely range 68.3% to 72.2%, 2,122 patients61.9%likely range 60.5% to 63.4%, 4,306 patients
Women aged 50 to 6478.6%likely range 75.8% to 81.1%, 915 patients76.0%likely range 74.2% to 77.8%, 2,202 patients
Facts (NHS England, not part of the grade)
Registered patients9,329August 202621,087August 2026
Primary care networkHaringey - South West PCNHaringey - South West PCN
Phone020 83405952020 31433500
Friends and Family Test (its own feedback)92.5% good or very good67 answers, June 202690.6% good or very good695 answers, June 2026
Appointments (one month)4,081 in August 2026Same day 64.3%; face to face 32.8%5,189 in August 2026Same day 38.4%; face to face 69.5%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent5.9 including trainees and locums1,947 patients per permanent GP9.2 qualified permanent15.6 including trainees and locums2,289 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences